Job Description
A Collections Specialist, also known as a Collection Clerk or Agent, is responsible for managing and collecting overdue accounts receivable by contacting debtors, negotiating payment plans, and ensuring timely payments, while maintaining positive customer relationships.
Collections Specialist: Long Island, NY
Pay Rate: $70 000-85 000
Our client is a mid-sized law firm with offices around the tri-state and
Florida. They have an immediate need for a Collections Specialist,
reporting into the Director of Finance. This position is hybrid (after
an initial period of in-office training for approximately 4 weeks),
located in their Long Island, NY office.
RESPONSIBILITIES
- Meet with and assist Billing Attorneys with collection efforts
- Contact clients for payment when directed by Billing Attorneys
- Review aged accounts receivable for invoices requiring follow up
- Follow up with Billing Attorneys on aged invoices and offer
collection assistance
- Send payment reminders along with invoice copies
- Prepare and send collection letters when Billing Attorney agrees
- Perform accounts receivable write offs when applicable and approved
- Review e-billing web sites for invoice status and implement
procedures for timely identification of e-billing rejections
- Analyze invoice deductions to inform/implement procedures to
minimize in the future
- Maintain spreadsheets for Billing Attorneys of aged items/appealed
items and deadlines
- Work closely with Partners, Chief Operating Officer, Collections
Manager, Billing Department and Accounting Department
- Ad hoc requests and special projects
Qualifications
EXPERIENCE
- 4 year college degree
- 3+ years of collections experience
- Law firm or professional service experience a plus
- Experience with Aderant and e-billing websites a plus
- Proficient in Microsoft Excel and Word
PROFESSIONAL ATTRIBUTES
- Strong work ethic, self-starter
- Comfortable with technology and learning system functionality
- Customer service oriented
- Excellent interpersonal skills
- Attention to detail
- Quick learner
- Ability to multi-task and prioritize
- Strong communication and organizational skills
Why is This a Great Opportunity
Hybrid work environment with great team. Fantastic benefits from day one.
OOJ - 34917