Collections Specialist OOJ - 34917

Job Description

A Collections Specialist, also known as a Collection Clerk or Agent, is responsible for managing and collecting overdue accounts receivable by contacting debtors, negotiating payment plans, and ensuring timely payments, while maintaining positive customer relationships.

Collections Specialist: Long Island, NY

Pay Rate: $70 000-85 000

Our client is a mid-sized law firm with offices around the tri-state and
Florida. They have an immediate need for a Collections Specialist,
reporting into the Director of Finance. This position is hybrid (after
an initial period of in-office training for approximately 4 weeks),
located in their Long Island, NY office.



RESPONSIBILITIES

- Meet with and assist Billing Attorneys with collection efforts

- Contact clients for payment when directed by Billing Attorneys

- Review aged accounts receivable for invoices requiring follow up

- Follow up with Billing Attorneys on aged invoices and offer
collection assistance

- Send payment reminders along with invoice copies

- Prepare and send collection letters when Billing Attorney agrees

- Perform accounts receivable write offs when applicable and approved

- Review e-billing web sites for invoice status and implement
procedures for timely identification of e-billing rejections

- Analyze invoice deductions to inform/implement procedures to
minimize in the future

- Maintain spreadsheets for Billing Attorneys of aged items/appealed
items and deadlines

- Work closely with Partners, Chief Operating Officer, Collections
Manager, Billing Department and Accounting Department

- Ad hoc requests and special projects

Qualifications

EXPERIENCE

- 4 year college degree

- 3+ years of collections experience

- Law firm or professional service experience a plus

- Experience with Aderant and e-billing websites a plus

- Proficient in Microsoft Excel and Word



PROFESSIONAL ATTRIBUTES

- Strong work ethic, self-starter

- Comfortable with technology and learning system functionality

- Customer service oriented

- Excellent interpersonal skills

- Attention to detail

- Quick learner

- Ability to multi-task and prioritize

- Strong communication and organizational skills

Why is This a Great Opportunity

Hybrid work environment with great team. Fantastic benefits from day one.

OOJ - 34917