Collections Specialist

Robert Half

Milwaukie, OR

Apply

JOB DETAILS

SKILLS

Accounting, Accounts Receivable, Administrative Skills, Billing, Billing Records, Communication Skills, Construction, Consulting, Corrective Action, Credit and Collections, Customer Relationship Management (CRM), Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Disability Insurance, Documentation, Establish Priorities, Finance, Follow Through, Legal Support Skills, Life Insurance, Marketing, Past Due Accounts, Problem Solving Skills, Procedure Development, Record Keeping, Sales Management, Service Delivery, Team Player, Telephone Skills, Time Management

LOCATION

Milwaukie, OR

POSTED

6 days ago

Description We are looking for a Collections Specialist to support accounts receivable activities for a construction company in Milwaukie, Oregon. This contract to hire opportunity focuses on reducing outstanding balances, maintaining accurate billing records, and delivering attentive service to customers through clear and respectful communication. The ideal candidate will be comfortable managing inbound inquiries, reviewing delinquent accounts, and helping drive timely payment resolution in a collaborative team environment. Responsibilities: - Review past-due accounts and assess appropriate next steps to improve payment recovery and reduce aging balances. - Recommend practical corrective actions for delinquent accounts and follow through on resolution efforts in a timely manner. - Handle inbound calls related to billing and account status, providing clear information and attentive support to customers. - Maintain accurate customer account details and collection activity within CRM and accounts receivable systems. - Coordinate with coworkers, customers, and external partners to resolve payment issues and support efficient account management. - Process billing-related updates, document account interactions, and monitor follow-up actions to ensure continuity. - Apply established collection procedures while balancing customer service expectations and business objectives. Requirements - Experience in collections, accounts receivable, or billing support roles. - Working knowledge of CRM platforms and account documentation practices. - Ability to manage inbound phone calls with professionalism and strong customer service skills. - Familiarity with collection processes, delinquency follow-up, and payment resolution techniques. - Strong attention to detail when reviewing account records and updating billing information. - Effective communication skills with the ability to collaborate in a team-oriented workplace. - Ability to prioritize tasks, meet deadlines, and manage multiple accounts efficiently. Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

About the Company

Robert Half

INDUSTRY

Other/Not Classified