Recognized by Newsweek in 2024 and 2025 as one of America''s Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Full Time Only Benefits Eligibility
Base pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Brookdale is a Great Place to Be:
Education and Experience
High school diploma or GED required. A minimum of one year of collections experience is required. Additional experience in accounts receivable, billing and/or customer service experience in a call center or similar setting is preferred. Excellent oral and written community skills. Proficiency in Microsoft Office (i.e. Excel, Word, etc.) is required.
Certifications, Licenses, and Other Special Requirements
None
Management/Decision Making
Makes standard and routine decisions based on detailed guidelines with little independent judgment. Problems are generally solved with clear, detailed guidelines or by reporting them to a supervisor.
Knowledge and Skills
Has a basic level of a skill and can follow written or verbal instructions. Has basic technical skills to complete a few repetitive and well-defined duties. Has a basic knowledge of the organization in order to answer basic questions.
Physical Demands and Working Conditions
Brookdale is an equal opportunity employer and a drug-free workplace.
The Collections Specialist is responsible for monitoring and reviewing account status reports to identify and resolve delinquent accounts.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
The Collections Specialist is responsible for monitoring and reviewing account status reports to identify and resolve delinquent accounts.
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
If you want a career that grows and not just a job, then you want to work at Brookdale. Why? As the largest provider of senior living solutions in the nation, your opportunities are almost unlimited. We have more than 80,000 associates devoted to providing exceptional service and care to our approximate 110,000 residents. As a result of our unparalleled service and outstanding reputation, we currently operate nearly 1,150 properties across 47 states and continue to grow. We're always looking for passionate people to fill roles in operations, food service, marketing, human resources and resident care. We want those who are excited to use their expertise to enhance the quality of life for our residents. When you excel at your job, you enrich the lives of our residents. At Brookdale, what you do matters every day. It's not just a career, it's a calling. Come be awesome with us.