Collections Specialist

CLAYTON SERVICES

Houston, TX

JOB DETAILS
SALARY
$22–$24 Per Hour
SKILLS
Call Centers, Competitive Research, Conflict Resolution, Credit and Collections, Customer Support/Service, Customer/Client Research, Documentation, Establish Priorities, Financial Services, Insurance, Legal, Legal Support Skills, Liens, Loans, Microsoft Office Specialist (MOS) Certification, Negotiation Skills, Persuasion Skills, Presentation/Verbal Skills, Problem Solving Skills, Time Management
LOCATION
Houston, TX
POSTED
Today

Clayton Services is searching for Commercial Collections Specialists to join a growing financial services organization in Central Houston. The Commercial Collections Specialist will be responsible for negotiating payment arrangements, managing a portfolio of commercial accounts, and working directly with business owners to resolve delinquent obligations.Job Type: Direct HirePay Rate: $22.00 - $24.00/hour + uncapped commissionBenefits: Medical, dental, vision, life insurance, 401(k), PTO, paid holidays, and growth opportunities.Commercial Collections Specialist ResponsibilitiesManage a portfolio of commercial accounts in a fast‑paced collections environmentContact business owners and company representatives through phone, email, and written correspondenceNegotiate payment arrangements, settlements, and resolution strategiesMonitor account activity and maintain accurate documentationPerform skip tracing and investigative research to locate responsible partiesMaintain scheduled follow‑up activities and account deadlinesReview account documentation and identify collection opportunitiesMeet established productivity, recovery, and activity goalsProvide professional customer service while resolving delinquent accountsGenerate weekly activity and performance reportsCommercial Collections Specialist Skills and AbilitiesStrong negotiation, persuasion, and conflict‑resolution skillsExcellent verbal and written communication abilitiesAbility to build rapport with business owners and decision‑makersStrong phone presence and confidence handling difficult conversationsAbility to manage a high‑volume workload while maintaining attention to detailStrong organizational and time management skillsAbility to prioritize tasks and meet deadlinesSelf‑motivated and goal‑oriented with a competitive mindsetStrong investigative and problem‑solving abilitiesAbility to learn and understand legal collection processesProficiency with Microsoft Office applicationsCommercial Collections Specialist Education and ExperienceHigh school diploma or GED requiredAssociate's degree or Bachelor's degree preferredMinimum 2 years of collections experience requiredCommercial collections experience is strongly preferredConsumer collections experience involving judgments, garnishments, legal collections, or litigation support will be consideredExperience with skip tracing and account research preferredKnowledge of UCC liens, commercial collections, legal recovery processes, garnishments, and judgments preferredExperience working in a call center, financial services, lending, or collections environment preferredMust be able to successfully pass a background checkCommercial Collections Specialist - Immediate need. Apply today!#J-18808-Ljbffr

About the Company

C

CLAYTON SERVICES

Clayton Servies is a Houston-based staffing and recruiting firm. For over 37 years, Clayton Services has been helping talented job seekers find great job opportunities with leading companies including multiple Fortune 1000 organizations. Apply today to make your job search easy!

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1984
WEBSITE
http://www.claytonpersonnel.com