Accounts Receivable Management, Collection Agency, Accounts Receivable, Past Due Accounts, Credit and Collections, Business-to-Business (B2B), Billing, Customer Relations, Problem Solving Skills, Time Management,
- Review and monitor accounts receivable aging reports.
- Contact customers via phone, email, and written correspondence regarding past-due accounts.
- Negotiate payment arrangements and establish payment plans when appropriate.
- Investigate and resolve billing discrepancies, disputes, and payment issues.
- Maintain detailed records of collection activities and customer communications.
Process payments and update account information accurately. - Collaborate with Operations, Sales, Accounting, and other internal teams to resolve account concerns.
- Recommend accounts for escalation, legal action, or external collection agencies when necessary.
- Ensure compliance with company policies and applicable collection laws and regulations.
Prepare reports on collection status, delinquency trends, and account performance.
The Collections Specialist will be responsible for managing and B2B (Preferred) collecting outstanding accounts receivable and minimizing overdue balances while maintaining positive relationships with Ambipar customers. This individual will contact clients regarding overdue payments and will monitor customer accounts to ensure timely payments. The Collections Specialist will resolve billing issues and outstanding balances in a professional and efficient manner. This position is expected to be a full-time schedule, Monday through Friday, for a period of 2 – 3 months.