Analysis Skills, Banking Services, Coaching, Communication Skills, Compensation and Benefits, Conflict Resolution, Consumer Loans, Continuous Improvement, Corporate Compliance, Credit and Collections, Customer Experience, Customer Support/Service, Dental Insurance, Detail Oriented, Establish Priorities, Finance, Financial Operations, Leadership, Loan Policy, Loans, Maintain Compliance, Negotiation Skills, Operations, Operations Management, Organizational Skills, Partner Sales, Past Due Accounts, People Management, Performance Analysis, Performance Management, Performance Metrics, Problem Solving Skills, Subprime Lending, Team Player, Technical Leadership, Vision Plan
Collections / Originations Manager - 6011 Bay Rd, Saginaw, MI 48604
Lead. Coach. Make an Impact.
Are you a proven leader who thrives on developing people, making sound business decisions, and driving results?
We're looking for a Collections/Originations Manager to lead one of our finance teams. This is more than a collections position—it's an opportunity to build a high-performing team, make lending decisions, improve portfolio performance, and help customers succeed.
If you're someone who enjoys solving problems, coaching others, using data to make decisions, and being held accountable for results, we'd love to meet you.
Compensation & Benefits
- $65,000–$70,000 annual base salary
- Uncapped monthly performance incentive
- Health, Dental & Vision Insurance
- Matching 401(k)
- Paid Time Off
- Extensive paid training and ongoing leadership development
- Career advancement opportunities
- Industry-leading technology and systems
- Established company serving customers for over 36 years
- Locations in 25 states
What You'll Do
As the Collections/Originations Manager, you'll lead the finance operation for your location by developing your team and driving business results.
Responsibilities include:
- Lead, coach, and develop a high-performing Collections and Originations team
- Drive portfolio performance by reducing delinquency and charge-offs
- Review customer applications and make accurate lending recommendations based on company guidelines
- Monitor key performance metrics and use data to improve results
- Coach employees through customer negotiations and difficult conversations
- Ensure every customer receives exceptional service throughout the lending process
- Maintain compliance with company lending and collection policies
- Partner with Sales and Service leadership to create an outstanding customer experience
- Assist the General Manager in leading daily operations and achieving location goals
- Create a culture of accountability, teamwork, and continuous improvement
What We're Looking For
The ideal candidate is a strong leader who enjoys coaching others and making thoughtful business decisions.
Qualifications include:
- Leadership experience in collections, finance, banking, automotive, or consumer lending
- Experience managing or coaching employees toward measurable performance goals
- Strong analytical and decision-making skills
- Excellent communication and conflict-resolution abilities
- Ability to prioritize multiple responsibilities in a fast-paced environment
- High level of professionalism, integrity, and accountability
- Strong organizational skills and attention to detail
- Confidence making data-driven decisions
- Automotive finance or subprime lending experience is a plus
Why Join Our Team?
We believe great leaders develop great people.
Success in this role isn't measured simply by collections—it's measured by the strength of your team, the health of your portfolio, and the experience you create for every customer.
If you're looking for a career where your leadership matters, your performance is rewarded, and you have opportunities to grow, we'd like to hear from you.