JOB TITLE: Collections Clerk
GENERAL SUMMARY OF DUTIES: Responsible for assisting with all functions associated with billing and third-party payers. Must be an effective communicator who can express himself/herself on a daily basis in a professional manner both verbally and in writing as well as be a proactive professional who can identify collection trends and solve them in a timely manner.
SUPERVISION RECEIVED: Administrator
ESSENTIAL FUNCTIONS:
Identifies delinquent accounts, aging period and payment sources, and performs collection actions including contacting patients by telephone and resubmitting claims to the appropriate payer.
Evaluates patient financial status and establishes contract payment plans.
keeps informed on all current Medicare, Medicaid, and third-party payer regulations and
requirements. Informs management and other staff members of changes and keeps documentation
current and accessible.
Successfully reduces days in A/R and meets assigned goals.
Responds to overflow Customer Service incoming patient phone calls.
Other assigned duties as required.
EDUCATION/EXPERIENCE:
QUALIFICATIONS:
Benefits:
Equal Employment Opportunity & Work Force Diversity
Our organization is an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc. Furthermore, our organization is committed to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.