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Collections Analyst

eTeam Inc.

Louisville, KY

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JOB DETAILS
SALARY
$19–$23 Per Hour
SKILLS
Accounting, Accounting Close, Accounts Receivable, Advertising Monitoring, Advertising Sales, Analysis Skills, Artificial Intelligence (AI), Billing, Cash Applications, Cash Flow, Communication Skills, Credit and Collections, Customer Relations, Customer Support/Service, Discrepancy Report, Documentation, ERP (Enterprise Resource Planning), Entertainment and Media, Establish Priorities, Finance, Financial Systems, Financial Trend Analysis, Forecasting, Hubs, Interpersonal Skills, Leadership, Microsoft Excel, Microsoft Office, Microsoft Word, Multitasking, Oracle, Organizational Skills, Past Due Accounts, Performance Metrics, Photocopy, Presentation/Verbal Skills, Problem Solving Skills, Reconciliation, Record Keeping, Reporting Skills, Risk Management, SAP, Sales Management, Set Goals, Software Administration, Team Player, Television Advertising, Time Management, Writing Skills
LOCATION
Louisville, KY
POSTED
2 days ago
Collections Analyst
Location: Louisville, KY
Duration:
Job Description:

Job Summary
  • The Collection Analyst is responsible for managing a substantial portfolio of Ad Sales for Local TV Stations, including identifying and resolving discrepancies, maintaining a consistent payment pattern, and fostering strong client relationships.
  • The role requires the use of various collection methods and techniques to optimize cash flow and minimize bad debt risk.
Responsibilities
  • Oversee Ad Sales TV Stations Collections portfolio varying.
  • Contacting customers for the prompt collections and resolution of the aged receivables using various collection methods,
  • Keeping adequate records of all contact made with customers
  • Performing timely follow-up on accounts ensuring customers pay within payment terms
  • Managing & resolving high volume of customer discrepancies (ensuring proper communication with ad sales, & stakeholders)
  • Meeting cash collection targets (KPI’s such as Cash targets, Aging, DSO, % of Overdue)
  • Providing leadership with periodic cash forecast projections
  • Working closely with other departments / functions to understand the specific issues causing payment delays; also directly involved in determining the most appropriate course of action (account credit holds, payment plans)
  • Preparing routine reports for the management team
  • Organize and participate in the periodic aging reviews with Management
  • Supporting customer’s ad-hoc requests (statement of accounts, invoice copies, backup documentation, accounts reconciliations, etc.)
  • Working closely with various departments, playing an active role during month end close activities
  • Ensuring that Accounts Receivable ledgers are properly managed
  • Supporting the Cash Application team in the account reconciliation process (addressing cash application issues and following-up with customers on missing documentation & remittances)
  • Providing detailed backup explanation of outstanding AR balances to both internal & external auditors
  • Prepare Discrepancy reports for Sales Management
  • Providing immediate escalation of any concerns such as changes in the customers payment trends
  • Prepare customer refund requests
  • Advise Credit department in a timely manner of all accounts experiencing financial difficulties
  • Run, prepare and analyze various reports, including the discrepancy report, cash package and monthly aging reports
  • Prepare cash forecast reports for month end expectations for Manager’s review
  • Work within a team environment to achieve established common goals and deadlines, including established Cash targets
  • Work on month end close jointly with OTC center of excellence hubs and controllership teams. During critical times, this may include applying cash
  • Embrace technology changes and forward AI solutions
Requirements
  • 0-3+ years of relevant working experience in a similar role in
  • Accounts Receivable
  • Credit
  • Collections
  • Billing
  • Bachelors degree in Business, Accounting, Finance or other relevant fields
  • General knowledge of accounting principles a plus
  • Strong knowledge of Microsoft Office -Excel & Word
  • Strong communication skills - oral, written, interpersonal
  • Strong Analytical and problem-solving skills
  • Ability to multi-task, prioritize and deal with ambiguity
  • Flexibility with work schedule
  • Demonstrated the ability to be a team player and possess strong work ethic and integrity
  • Ability to operate in a fast paced environment and meet critical deadlines
  • Demonstrate excellent organizational skills
  • Demonstrate strong interpersonal skills
  • Collections experience a plus
  • Language skill a plus
  • Experience in media industry a plus
  • Ability to adapt to organizational transformation
  • ERP or financial system experience a plus (SAP, Oracle a +)

About the Company

e

eTeam Inc.

Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
COMPANY SIZE
100 to 499 employees
INDUSTRY
Other/Not Classified
FOUNDED
1998
WEBSITE
www.eteaminc.com