Collaboration Solutions Engineer

Koch Inc

  • Green Bay, WI
  • 30+ days ago

    Highlights

    Collaboration Solutions Engineer - United States - 188068 - Koch. Koch Engineered Solutions.

    Numbers & Facts

    LocationGreen Bay, WI

    Description

    Collaboration Solutions Engineer - United States - 188068 - Koch

    Skip to content

    Koch Home Page

    • Search jobs

    • Login

    • Candidate Profile

    • Employee Login

    • Login

    • Candidate Profile

    • Employee Login

    • Home

    • Search Jobs

    • Life at Koch

    • Companies

    • Overview

    • Koch

    • i360

    • KBX

    • Koch Ag & Energy Solutions

    • Koch Minerals and Trading

    • Koch Investment Companies

    • Koch Disruptive Technologies

    • Koch Equity Development

    • Koch Engineered Solutions

    • Flint Hills Resources

    • INVISTA

    • Georgia-Pacific

    • Molex

    • Phillips Medisize

    • Guardian Industries

    • Guardian Glass

    • Infor

    • Career Fields

    • Hiring Process

    • Early Careers

    • Military

    • Events

    • Candidate Portal

    • Join our Talent Community

    • Employee Login

    • Learn More About Koch

    • Koch Newsroom

    • English - US

    • Deutsch

    • English - US

    • Español - ES

    • Français - France

    • Polski

    • -

    • < Back to Search Results

    Collaboration Solutions Engineer

    Location(s)

    Atlanta, Georgia | Green Bay, Wisconsin | Plano, Texas | Wichita, Kansas

    Company

    Koch

    Career Field

    Information Systems & Technology

    Job Number

    188068

    Apply now

    Share

    • Email
    • Facebook
    • X
    • LinkedIn

    Your Job

    The Koch Technology Employee Services team is hiring an IT Engineer to join our skilled engineering team. This individual will be a part of a global team that focuses on Collaboration Technology along with other related areas for Koch Industries. As a part of this team, you will work to provide modern Identity solutions and services for all Koch businesses. Additionally, there is responsibility for the entire enterprise in designing innovative solutions, creating, and sharing best practices, and providing support for our services.

    Our Team

    The Employee Services Organization provides value-added strategic partnerships with other Koch companies in ownership and support of several key processes and platforms. We deliver IT products and services that enable employee success and collaboration, foundational accounts and devices, and transformational mobility and XR experiences. As a trusted partner, we focus on people, processes, technology, and data to drive transformation. Our team members are key contributors through the application of frameworks and principles with an emphasis on leveraging critical and economic thinking to drive value.

    Location: This role requires an in-office presence with flexibility in Wichita, KS / Plano, TX / Atlanta, GA / Green Bay, WI.

    This role is not eligible for VISA sponsorship.

    What You Will Do

    • Be an active member of global team that works with and supports O365 products.
    • Own administration and support of O365 (SharePoint, Exchange, OneDrive, Yammer, Teams, etc.) as well as PowerPlatform (Flow, Apps, PowerBI).
    • Apply advanced critical thinking, technical skills, and knowledge to collect needed information to resolve issues in a highly complex and fast-paced environment.
    • Drive Problem Management through identification of recurrent problems and subsequent root cause to improve processes and drive long term value.
    • Enable 1st/2nd level support through knowledge sharing opportunities, documentation, troubleshooting, process improvement and training.
    • Creating documentation that is easily consumed by a global audience by both customers and support organizations.
    • Responsible for supporting customer requests. Focusing on improving ticket SLAs, volumes, and customer satisfaction. Ensuring prompt resolution.
    • Escalation point for critical incidents and outages for the products.
    • Work as part of a global team providing support after hours as required.

    Who You Are (Basic Qualifications)

    • Experience working with Office 365, Active Directory, Exchange.
    • Experience working both independently and in a team-oriented, collaborative environment.
    • Experience in writing knowledge base articles based on resolution paths.
    • Experience working with End users to troubleshoot and resolve their Office 365 issues.
    • Demonstrated ability to apply AI/GenAI capabilities to improve business outcomes.

    What Will Put You Ahead

    • Bachelor's/Master's degree in Computer Science/Information Technology, or related field.
    • Experience with ServiceNow or similar ticketing tool.

    At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate''s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

    Hiring Philosophy

    All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here.

    Who We Are

    Koch creates and innovates a wide spectrum of products and services that make life better. Our work spans a vast number of industries across the world, including engineered technology, refining, chemicals and polymers, pulp and paper, glass, electronics and many more. Headquartered in Wichita, Kansas, Koch employs about 120,000 employees across the globe.

    At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

    Our Benefits

    Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

    Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

    Equal Opportunities

    Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).

    #LI-NK1

    Apply now

    Share

    • Email
    • Facebook
    • X
    • LinkedIn

    Similar jobs

    • Koch

    Share

    • Email
    • Facebook
    • X
    • LinkedIn

    Collaboration Solutions Analyst

    Location:

    ZAPOPAN, Jalisco

    Job Number:

    188145

    • Guardian Glass

    Share

    • Email
    • Facebook
    • X
    • LinkedIn

    Solutions Architect

    Location:

    Auburn Hills, Michigan

    Job Number:

    188690

    • Molex

    Share

    • Email
    • Facebook
    • X
    • LinkedIn

    Sr PCN Industry Specialist

    Location:

    Bangalore, Karnataka

    Job Number:

    191160

    • Koch Engineered Solutions

    Share

    • Email
    • Facebook
    • X
    • LinkedIn

    Solutions Architect

    Location:

    Tulsa, Oklahoma | Wichita, Kansas

    Job Number:

    187449

    • DarkVision

    Share

    • Email
    • Facebook
    • X
    • LinkedIn

    Technical Support Engineer

    Location:

    North Vancouver, British Columbia

    Job Number:

    188603

    View all

    Koch

    Search Jobs Life at Koch Hiring Process Early Careers Military Events

    2026 Koch IP Holdings, LLC. All Rights Reserved

    Terms of Use Privacy Policy Code Of Conduct California Supply Vendors Right to Work Pay Transparency Policy Cookies Settings Help Equal Employment Opportunity Family Medical Leave Act Employee Polygraph Protection Act E-Verify Illinois E-Verify information click here, aquí, or tu

    Privacy Preference Center

    Privacy Preference Center

    Your Privacy

    Your Privacy

    When you visit any web site, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalised web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

    More information

    • Strictly Necessary Cookies

    Strictly Necessary Cookies

    Always Active

    Strictly Necessary Cookies

    These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

    Cookie Details

    • Performance Cookies

    Performance Cookies

    Performance Cookies

    These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

    Cookie Details

    • Functional Cookies

    Functional Cookies

    Functional Cookies

    These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

    Cookie Details

    • Targeting Cookies

    Targeting Cookies

    Targeting Cookies

    These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.

    Cookie Details

    • Social Media Cookies

    Social Media Cookies

    Social Media Cookies

    These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.

    Cookie Details

    Back Button

    Advertising Cookies

    Filter Button

    Consent Leg.Interest

    Select All Vendors

    Select All Vendors

    Select All Hosts

    Select All

    Clear Filters

    Information storage and access

    Apply

    Confirm My Choices Reject All Allow All

    Similar Jobs