The Coffee Shop Department Manager oversees daily operations, ensuring excellent customer service, cleanliness, and profitability.
They recruit, train, supervise, and evaluate staff, set departmental goals, and manage scheduling.
Responsibilities include maintaining product quality, managing inventory, pricing, displays, and promotions, and addressing customer issues.
They ensure compliance with safety, sanitation, and company policies, while fostering a friendly atmosphere.
Qualifications include high school diploma, 1+ year related experience, leadership skills, and physical ability to perform duties.
They report to management, handle confidential info, and work in a fast-paced environment, requiring physical activity and equipment use.
Employment is contingent on a pre-employment drug screen.