Coffee House (Assistant Manager) Team Lead

New Mexico Piñon Coffee

Albuquerque, New Mexico

JOB DETAILS
SKILLS
Customer Support/Service, Espresso Making, Food Services, Interpersonal Skills, Leadership, Lift/Move 50 Pounds, Operations, Organizational Skills, Point of Sale (POS) Systems, Promotional Products, Retail Management, Team Lead/Manager, Team Player
LOCATION
Albuquerque, New Mexico
POSTED
5 days ago

Join Our Team as a Team Lead at Piñon Coffee House!

Location- 4th Street 5222 4th ST NW, ABQ NM 87107

At Piñon Coffee House, we believe coffee brings people together. Our mission is simple: “Enriching lives through the love of coffee.” As a Team Lead, you’ll play a vital role in shaping our café culture—supporting the Store Manager, guiding the barista team, and making sure every customer leaves with a smile (and maybe a bag of our legendary coffee).

What You’ll Do

  • Lead by example, ensuring every customer receives efficient, friendly, superior service with a “customer first” mindset.

  • Support the Store Manager in overseeing daily café operations and step in as lead when needed.

  • Maintain a clean, safe, inclusive, and organized café environment.

  • Train, coach, and develop team members to deliver quality drinks and service.

  • Communicate promotions, product knowledge, and company goals effectively to the team.

  • Act as a keyholder, helping with opening/closing responsibilities and protecting both product and people.

  • Use checklists and standard procedures to execute smooth, quality shifts.

  • Assist with ordering, receiving, and managing café supplies.

What We’re Looking For

  • A natural leader with strong people skills, able to stay calm and positive in a fast-paced environment.

  • Dependable, punctual, and committed to being a reliable part of the team.

  • Ability to lift up to 50 lbs, stand/walk for an entire shift, and perform physical tasks (bending, reaching, pulling, etc.).

  • Experience in food service, coffee, or customer service is a plus—but a great attitude and willingness to learn go even further!

  • Food handler’s certification (or ability to obtain within 30 days).

  • Tech-friendly and comfortable using Point-of-Sale systems.

Why Work With Us

  • Be part of a locally owned, growing company with New Mexican roots.

  • Work with a company that takes pride in their work and culture, as we are a 2025 best place to work. 
  • Opportunities for advancement into management roles.

  • Employee discounts on our iconic coffee, food, and merchandise.

  • A supportive culture that values teamwork, growth, and respect.

  • Great Health, Dental, Vision and 401K plans.
  • Base wage with tips range from $12.00 - $19.00 an hour. 

Location & Schedule

  • Positions available at multiple Albuquerque Piñon Coffee House locations.

  • Flexible scheduling, including early mornings, evenings, and weekends.

Ready to Lead With Us?

If you love coffee, people, and teamwork, this is your chance to make a difference while growing your leadership skills.
Apply today and help us create a café culture that reflects the taste of New Mexico in every cup.


About the Company

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New Mexico Piñon Coffee