Coding Operations Manager

American Family Care

Denver, CO(remote)

Apply

JOB DETAILS

SKILLS

Ambulatory Care, Billing, Certified Professional Coder (CPC), Charge Capture, Clinical Study Publications, Clinical Training, Continuous Improvement, Corrective Action, Cost Control, Documentation, Emergency Care, Health Insurance, Healthcare, Healthcare Providers, ICD-10, Leadership, Maintain Compliance, Medical Coding, Operations Management, Outpatient Care, Performance Analysis, Performance Metrics, Process Improvement, Quality Management, Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT), Regulatory Compliance, Service Level Agreement (SLA), Supplier Relationship Management (SRM), Time Management, Training/Teaching, Urgent Care, Vendor/Supplier Evaluation, Vendor/Supplier Relations

LOCATION

Denver, CO

POSTED

30+ days ago

Benefits:

401(k) matching
Competitive salary
Health insurance
Opportunity for advancement
Training & development

American Family Care (AFC)

Founded in 1982 with a single location, American Family Care (AFC) pioneered the concept of non-emergency room care, providing treatment for injuries and illnesses in a convenient, lower-cost setting. Headquartered in Birmingham, Alabama, AFC has grown into the nation’s leading provider of accessible healthcare, with more than 400 company-owned and franchised centers across the United States, caring for over 3.5 million patients annually.

Position Summary

The Coding Operations Manager providesoversight of end-to-end coding workflows across American Family Care’s high-volume urgent care network.

Key Responsibilities

· Manage coding workflows to ensure accuracy, compliance, and alignment with urgent care-specific guidelines
· Lead clinical documentation improvement (CDI) initiatives to enhance completeness, specificity, and payer compliance
· Partner with providers, center leadership, and vendors to improve documentation and coding outcomes
· Ensure adherence to coding SLAs for timely charge capture, claim submission, and reduced billing lag
· Develop and deliver coding and documentation education for providers, clinical staff, and BPO partners
· Collaborate with offshore coding vendors to monitor performance, improve quality, and optimize cost efficiency
· Establish and track KPIs, including coding accuracy, productivity, denial rates, and turnaround times
· Lead audit programs and implement corrective actions to maintain regulatory and compliance standards
· Drive continuous improvement initiatives across the revenue cycle in a high-volume urgent care setting

Education & Qualification Requirements

· Bachelor’s degree in a related field
· Minimum 5 years of healthcare leadership experience in coding and/or CDI
· Experience in urgent care, ambulatory, or high-volume outpatient settings preferred
· RHIA, RHIT, or CPC certification preferred
· Strong knowledge of CPT, ICD-10-CM, and payer-specific guidelines
· Experience managing BPO/vendor relationships strongly preferred

This is a remote position.

Coding Operations Manager

American Family Care

Denver, CO(remote)

About the Company

American Family Care

Similar Job Searches