Description
POSITION PURPOSE: As a Cocktail Server you will be working in a social environment where you have the opportunity to connect with guests and build relationships. Among the social aspect of a Cocktail Server, you will provide the service of food and beverage to our guests in a friendly and timely manner.
ESSENTIAL FUNCTIONS:
· Greet guests in a timely, friendly, and courteous manner and explain all specials and promotions.
· Take orders, reciting selection of all call and premium brands as requested, requires memorization of all available drinks.
· Input orders into point of sale system and inform bartender an order was made in a timely manner.
· Present the guest with the check promptly, thanking them and inviting them to return, so they will frequent the restaurant again.
· Keep guest tables and floors clean. Assist with bar area organization and overall cleanliness.
· Replenish beverages and check guest satisfaction regularly.
· Must adhere to all State, Federal, and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
· Other duties as assigned.
POSITION REQUIREMENTS:
· Prior cocktail service experience preferred; must be at least 18 years old to serve alcohol.
· Basic knowledge of food and beverage preparation, including spirits, beer, wine, and trending liquors.
· Ability to memorize and promote menu items and specials.
· Proficient in English for menu comprehension, promotions, and guest communication.
· Ability to carry and transport trays up to 40 lbs. through crowded areas for the duration of a shift.
· Skilled in operating POS systems for order entry and payment processing.
· Must obtain and maintain all required licenses or certifications (bartender certifications preferred).
· Flexible availability, including days, nights, weekends, and holidays.
· Strong guest service skills with the ability to work under pressure in high-volume environments.
Upper Bar is an Equal Opportunity Employer.