CNC Systems Field Service Specialist

Ellison Technologies

Kent, WA

JOB DETAILS
SKILLS
Automotive Industry, Best Practices, CNC (Computerized Numerical Control) Systems, CNC Lathe, Cellular Telephone, Coaching, Commissioning, Communication Skills, Documentation, Electrical Components, Electricity, Equipment Maintenance/Repair, Hydraulic Engineering, Identify Issues, Laptop PC, Lathe, Leadership, Maintenance - Electrical, On Site Support, Preventative Maintenance, Problem Solving Skills, Programmable Logic Controller (PLC), Record Keeping, Resolve Customer Issues, Sales Support, Technical Writing, Turning Center, Vertical Machining
LOCATION
Kent, WA
POSTED
3 days ago

A day in this role

You start from home somewhere in the Pacific Northwest, review your route on your company laptop, and head to a customer site in your own vehicle—fuel covered and with a car allowance. By mid-morning, you’re deep into diagnostics on a multi‑axis CNC mill, tracing a fault from PLC logic to an electrical connection. After lunch, you finish a preventive maintenance visit on a Swiss lathe, bring a turning center back into spec, and coach operators on best practices. You wrap up with concise, accurate documentation on your company-issued phone and laptop—paperwork kept light so you can stay focused on the machines and the people who rely on them.

That variety is the norm. You’ll support a diverse set of manufacturers across the region while rarely needing to stop by our Kent office. You’ll represent Ellison Technologies in the field—solving problems, installing equipment, and creating raving fans.

What you’ll take on

  • Own day-to-day service across the local market: troubleshooting, repair, installations, and scheduled PMs.
  • Resolve customer issues with urgency and clarity; provide targeted sales support and occasional end‑user training.
  • Communicate effectively with shop personnel, engineers, and leadership.
  • Uphold Ellison Technologies’ professional and ethical standards at every touchpoint.
  • Maintain complete records and technical documentation for all cases and projects.
  • Pitch in with related tasks as business needs evolve.

What sets you up for success

  • Hands-on experience commissioning, maintaining, and repairing CNC machining centers and CNC turning centers.
  • Strong mechanical, hydraulic, and electrical troubleshooting chops—root cause to resolution.
  • Proficiency in: PLC Troubleshooting, CNC Machine Repair, Electrical Troubleshooting, and Equipment Diagnostics & Troubleshooting.

Machines you’ll encounter

  • VMCs (3–4 axis and 5+ axis)
  • Lathes (2–4 axis and 5+ axis)
  • CNC Swiss lathes

Why Ellison

  • Car allowance, company cell phone, and laptop provided; fuel is covered.
  • Streamlined reporting so you can spend more time fixing and optimizing.
  • A culture built on growth, learning, and modern technology—backed by “The Ellison Way.”

Our mission is simple: equip manufacturers to compete and win, locally and globally. And as CEO Graham Hooper emphasizes, continued adaptation and investment in our people are how we’ll deepen partnerships and expand our impact.

Learn more about us on our About Us page.

Equal Opportunity

*"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”

About the Company

E

Ellison Technologies

Ellison Technologies is a provider of advanced machining solutions to North American metal-cutting manufacturers and their global affiliates.  As a family of companies we are committed to the survival and growth of the American manufacturing industry.  Independent offices provide us a local market focus and the flexibility to advocate the needs of each of our valued customers.

Our priority is to introduce technologies that strengthen our customers’ ability to compete in the markets they serve.  Whether the solution involves a stand alone machine, multi-process equipment, or an integrated manufacturing system with robotic automation, our goal remains the same; to optimize throughput and quality at the lowest per-part manufacturing cost.  

Our team of engineers, equipment and automation specialists, and project management professionals, are dedicated to helping manufacturers get the most from their technology investments.  Service and parts engineers provide post-installation support aimed at optimizing machine availability, productivity, and cost of ownership.
 

The Ellison Way

We strive to make every customer world-competitive. Whether our customer competes globally or not, Ellison Technologies brings its full mastery of advanced manufacturing technology to provide the most comprehensive and productive solutions the industry has to offer.

WE ARE COMMITTED TO BE AN EQUAL OPPORTUNITY EMPLOYER
Ellison Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of veteran-status, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.

Ellison Technologies welcomes and encourages applications from persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons. The decision on granting reasonable accommodation will be on a case-by-case basis. Ellison Technologies is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within Ellison Technologies.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Manufacturing - Other
WEBSITE
http://www.ellisontechnologies.com/