Automotive Industry, Best Practices, CNC (Computerized Numerical Control) Systems, CNC Lathe, CNC Milling Machine, Cellular Telephone, Coaching, Communication Skills, Customer Relations, Customer Support/Service, Electrical Components, Electricity, Equipment Maintenance/Repair, Hydraulic Engineering, Identify Issues, Laptop PC, Lathe, Leadership, Machine Tool, Machining, Maintenance - Electrical, Manufacturing, Market Share, On Site Support, Preventative Maintenance, Problem Solving Skills, Programmable Logic Controller (PLC), Resolve Customer Issues, Sales Support, Technical Writing, Track Customer Issues, Turning Center, Vertical Machining
Shape the Future of Precision Manufacturing
Cutting-edge machines. Supportive culture. Ongoing growth and learning.
A Day in the Life
Morning dispatch takes you to a 5-axis VMC in Seattle. You arrive, diagnose a servo fault, and have the spindle humming before lunch. In the afternoon, you swing down to a 2-axis lathe in Portland for a preventive maintenance visit and finish the day coaching a customer’s team on best practices. Your “office”? The Pacific Northwest. Although we have a Wilsonville location, you’ll rarely need to stop in—your focus is on supporting customers where they build.
Why This Role Matters
As a CNC Machine Tool Field Service Specialist, you’ll keep sophisticated machining centers and turning centers producing at peak performance. You’ll be the trusted expert customers rely on to solve complex problems quickly, professionally, and ethically—turning first-time callers into raving fans.
What You’ll Do
- Own day-to-day field service across the Pacific Northwest: installations, service calls, and preventive maintenance.
- Troubleshoot, diagnose, and repair mechanical, hydraulic, electrical, and pneumatic systems.
- Resolve customer issues end-to-end; provide sales support and occasional on-site training.
- Communicate clearly with operators, engineers, and leadership; represent Ellison Technologies with integrity.
- Document work thoroughly—maintain customer records and technical documentation.
- Take full ownership of your cases and projects; perform other related duties as assigned.
What You Bring
- Hands-on experience installing, maintaining, and repairing CNC machining centers and CNC turning centers.
- Strength in PLC, electrical, mechanical, hydraulic, and pneumatic troubleshooting.
- A customer-first mindset and crisp communication.
Tools, Tech, and Territory
- Machines: CNC Mill (3–4 axis VMC), CNC Mill (5+ axis VMC), CNC Lathe (2–4 axis), CNC Lathe (5+ axis), CNC Swiss Lathe.
- Proficiencies: PLC Troubleshooting, CNC Machine Repair, Electrical and Pneumatics Troubleshooting, Industrial Electrical, Equipment Diagnostics & Troubleshooting.
- Region: Pacific Northwest market; minimal time in the Wilsonville office.
We’ve Got Your Back
- Car allowance, company cell phone, and laptop.
- Fuel covered.
- Streamlined reporting so you can focus on the work that matters—getting elite machines back in the cut.
Our Mission and Culture
Mission: Equip manufacturers to compete and win, both locally and globally!
“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people." — Graham Hooper, CEO
Learn more about who we are on our About Us page.
Equal Opportunity
*"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”
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Ellison Technologies
Ellison Technologies is a provider of advanced machining solutions to North American metal-cutting manufacturers and their global affiliates. As a family of companies we are committed to the survival and growth of the American manufacturing industry. Independent offices provide us a local market focus and the flexibility to advocate the needs of each of our valued customers.
Our priority is to introduce technologies that strengthen our customers’ ability to compete in the markets they serve. Whether the solution involves a stand alone machine, multi-process equipment, or an integrated manufacturing system with robotic automation, our goal remains the same; to optimize throughput and quality at the lowest per-part manufacturing cost.
Our team of engineers, equipment and automation specialists, and project management professionals, are dedicated to helping manufacturers get the most from their technology investments. Service and parts engineers provide post-installation support aimed at optimizing machine availability, productivity, and cost of ownership.
The Ellison Way
We strive to make every customer world-competitive. Whether our customer competes globally or not, Ellison Technologies brings its full mastery of advanced manufacturing technology to provide the most comprehensive and productive solutions the industry has to offer.
WE ARE COMMITTED TO BE AN EQUAL OPPORTUNITY EMPLOYER
Ellison Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of veteran-status, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.
Ellison Technologies welcomes and encourages applications from persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons. The decision on granting reasonable accommodation will be on a case-by-case basis. Ellison Technologies is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within Ellison Technologies.
100 to 499 employees
http://www.ellisontechnologies.com/