CNC Machine Tool Field Service Specialist

Ellison Technologies

Memphis, TN

JOB DETAILS
SKILLS
Best Practices, CNC (Computerized Numerical Control) Systems, CNC Lathe, Cellular Telephone, Coaching, Communication Skills, Customer Support/Service, Documentation, Electrical Engineering, Electricity, Equipment Maintenance/Repair, Hydraulic Engineering, Identify Issues, Laptop PC, Lathe, Machine Tool, On Site Support, Preventative Maintenance, Problem Solving Skills, Programmable Logic Controller (PLC), Resolve Customer Issues, Sales Support, Startup, Technical Writing, Track Customer Issues, Training/Teaching, Turning Center, Vertical Machining
LOCATION
Memphis, TN
POSTED
5 days ago

What a day looks like

You start the morning reviewing your service queue for customers across the Memphis / Northern Mississippi markets. First stop: a 5-axis VMC install. By midday, youre troubleshooting a PLC alarm on a multi-axis lathe and coaching an operator through best practices. The afternoon finishes with preventive maintenance and meticulous documentation so the next visit is even smoother. Its hands-on, high-impact work with modern CNC technologyand youre the expert customers trust.

Why youll love this role

  • Work directly on advanced CNC machining and turning centers from a variety of leading brands.
  • Enjoy variety: installations, field service calls, and preventive maintenance1 in the same week.
  • We keep you mobile and focused: vehicle allowance or company vehicle, company cell phone, laptop, and fuel covered.
  • We cut the busywork so you can concentrate on diagnostics, repair, and customer success.
  • Be part of a team that backs its technicians and celebrates problem-solvers.

Core responsibilities

  • Deliver on-site service, start-ups/installs, and scheduled PMs.
  • Diagnose mechanical, hydraulic, and electrical issues; perform repairs to bring machines to spec.
  • Resolve customer problems, provide sales support, and conduct light user training as needed.
  • Communicate clearly with customers and internal teams; represent Ellison Technologies with integrity.
  • Own your service cases and projects; maintain accurate customer records and technical documentation.
  • Jump in on related tasks that keep our customers productive.

What you bring

  • Hands-on experience installing, maintaining, and/or repairing CNC machining centers and CNC turning centers.
  • Proven troubleshooting in mechanical, hydraulic, and electrical systems.
  • Strength in PLC diagnostics and electrical troubleshooting.
  • Expertise in CNC machine repair and equipment diagnostics.

Machines & technologies youll work with

  • CNC Mill (33 axis VMC)
  • CNC Lathe (24 axis)
  • CNC Swiss Lathe
  • CNC Mill (5+ axis VMC)
  • CNC Lathe (5+ axis)

Our purpose

We equip manufacturers to compete and winlocally and globallyby pairing cutting-edge machine tools with exceptional service. Learn more about who we are on our About Us page.

Equal Opportunity

*"Ellison Technologies is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.”

Ready to be the expert customers count on? Lets talk.

About the Company

E

Ellison Technologies

Ellison Technologies is a provider of advanced machining solutions to North American metal-cutting manufacturers and their global affiliates.  As a family of companies we are committed to the survival and growth of the American manufacturing industry.  Independent offices provide us a local market focus and the flexibility to advocate the needs of each of our valued customers.

Our priority is to introduce technologies that strengthen our customers’ ability to compete in the markets they serve.  Whether the solution involves a stand alone machine, multi-process equipment, or an integrated manufacturing system with robotic automation, our goal remains the same; to optimize throughput and quality at the lowest per-part manufacturing cost.  

Our team of engineers, equipment and automation specialists, and project management professionals, are dedicated to helping manufacturers get the most from their technology investments.  Service and parts engineers provide post-installation support aimed at optimizing machine availability, productivity, and cost of ownership.
 

The Ellison Way

We strive to make every customer world-competitive. Whether our customer competes globally or not, Ellison Technologies brings its full mastery of advanced manufacturing technology to provide the most comprehensive and productive solutions the industry has to offer.

WE ARE COMMITTED TO BE AN EQUAL OPPORTUNITY EMPLOYER
Ellison Technologies is an Equal Opportunity Employer. All qualified applicants will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of veteran-status, race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.

Ellison Technologies welcomes and encourages applications from persons with physical and mental disabilities, and will reasonably accommodate the needs of those persons. The decision on granting reasonable accommodation will be on a case-by-case basis. Ellison Technologies is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit within Ellison Technologies.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Manufacturing - Other
WEBSITE
http://www.ellisontechnologies.com/