CMMC Assessment Coordinator

SUMMARY: 

Manages and tracks audit activities for assigned clients and auditors. Supporting functions include routine business workflow, special projects as assigned, written and verbal correspondence, data retrieval, collection and compilation, records control. Provides administrative support to Management, Auditors, and other administrative staff. Must be a ISACA CMMC Certified Professional in good standing.  

ESSENTIAL DUTIES AND RESPONSIBILITIES:   Include the following - other duties may be assigned.

• Provides support and assistance to assigned auditors regarding client accounts by providing necessary documentation that the lead auditor may need to conduct his/her audit. 

• Verifies all audit packages for completion and compliance to applicable requirements.

• Compiles accreditation package for newly registered and renewal clients for submission for review and approval of certification/recertification. Issues certificates.

• Conducts CMMC Level 2 on-site inspections as required.

• Complete new client audit scheduling per industry standards and SQA procedures with the completion of corresponding documents as well as all related communication

• Verifies and confirms audit schedules per determined schedule procedures for appropriate standard and sector.

• Tracks non-conformance to/from Clients and/or Auditors, including correspondence regarding status of response to Client/Auditors.

• Tracks CMMC POAMs and CMMC Conditional Certifications for completion within allotted 180 days.

• Issues Auditor Performance Evaluation forms to clients following an audit event; record/respond to client feedback. 

• Completes auditor re-assignments as needed.

• Update and maintain internal / external databases, as appropriate

• Supports sales department with completion of quotes for new business in a timely manner.

• Complete and provide budgetary quotes per customer request

• Responds to client inquiries. 

• Conducts preparation, upload, and monthly audits of CMMC assessment in eMASS (DoD system).

• Maintains records through scanning, filing, retrieval, retention, storage, compilation, coding, updating and destruction. 

• Performs special projects and other duties as directed by Management. 

• Provides support as a backup to the Operations Assistant.

• Must be able to obtain a DoD-approved medium assurance certificate.

• Must be able to pass US Department of Defense background investigation.

SUPERVISORY RESPONSIBILITIES:  This job has no supervisory responsibilities.

COMPETENCIES:  To perform the job successfully, an individual should demonstrate the following competencies:

EMEM

• Ethics – Never compromises the science in all day-to-day activities and proactively follows all policies and processes relating to health and safety.

• Mission – Takes pride in their work, strives to deliver excellence and actively seeks new opportunities for the good of the company and its people.

• Employee – Works collaboratively promoting a teamwork environment and encourages others to do the same.  Gains the trust and support of team members.

• Me – Works in a proactive and positive way.  Readily takes personal responsibility for decision, actions and learns from failures.  Takes ownership for their personal development.

Excellence Mindset

• Systematically follows rules, guidelines and processes.  Diligently attends to details.  Holds self to high standards and cares about quality outcomes without becoming sidetracked by the details. Takes initiative and works hard.

Customer Perspective

• Proactively seeks to understand the needs of both internal and external customers.  Adapts the process to accommodate customer needs.  Creates channels of communication with the customer wherever possible. Feels a sense of urgency and delivers results in a timely and professional manner.

Team Player

• Collaborates to achieve goals and solve problems.  Works well with people of different backgrounds and personalities. Proactively shares knowledge and coordinates with others on the team.  Values and recognizes the contributions of others and is aware when others rely on his/her own work.  Maintains a positive attitude for team success and assists others without complaint.

Resilient Adaptability

• Works well at achieving objectively under pressure.  Balances multiple projects and priorities without becoming overwhelmed.  Handles changes with optimism and flexibly adapts to new processes.  Embraces continuous learning and growth.  Bounces back and learns from setbacks.

Professionalism

• Behaves respectfully and maturely.  Actively listens to the opinions of others to understand multiple perspectives.  Diplomatically asserts own perspective.  Builds trust with broad stakeholders.  Follows through on commitments.

Technical Acumen

• Dives into work from a technical lens to fully understand a problem.  Searches for the root cause.  Uses data to inform next steps.  Leverages available technology and systems to assist in problem solving.

Solution-Focused

• Has a passion for understanding and solving problems.  Solves problems accurately and with a consideration for time.  Finds creative methods to solve problems when the textbook solution does not work.  Works with others to identify alternate pathways.  Suggests changes to processes that would benefit the team and organization.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

EDUCATION AND/OR EXPERIENCE: 

• Must be a ISACA CMMC Certified Professional in good standing.  

• Must have at least 3 years of cybersecurity experience, at least 1 year of assessment or audit experience.

• Must have at least one foundational qualification, aligned to at least the Intermediate Proficiency Level of the DoD Cyberspace Workforce Framework’s Security Control Assessor (612) Work Role, from DoD Manual 8140.03, Cyberspace Workforce Qualification and Management Program.  

• High school diploma and two to three years’ experience in administrative work or any equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position. 

• Friendly, courteous telephone manner and interpersonal skills, including the ability to interact with clients, staff and field personnel. 

• Team and goal oriented. 

LANGUAGE SKILLS: Ability to read and comprehend instructions, short correspondence, and memos. Ability to write general and technical correspondence. Ability to effectively present information in one-on-one and small group situations to clients and other employees of the organization.

MATHEMATICAL SKILLS:  Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Apply use of mathematical skills in development of reports utilizing Excel or similar spreadsheet software.

REASONING ABILITY:  Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

COMPUTER SKILLS:  To perform this job successfully, an individual should have knowledge of:

• Contact Management Systems software

• Internet software

• Proficient in Microsoft Office Word, Excel, PowerPoint and Outlook with a working knowledge of additional Microsoft Office Suite software

PHYSICAL DEMANDS and WORK ENVIRONMENT:  The physical demands and work environment characteristics described here are representative of those that must be met, and an employee may encounter to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Regularly required to sit; use hands to finger, handle, or feel and talk or hear

• Occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl.

• Occasionally required light or moderate lifting

• Specific vision abilities required by this job include vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• Ability to operate office equipment and devices such as phones, computer, photocopier, printer and scanner may be required. 

• The noise level in the work environment is usually quiet.

• Able to work in an environment where it is necessary to be available to clients and others often throughout the day, be interrupted often, remains approachable and can find many ways of communicating with various individuals.

• Must be able to work in a smoke-free environment.