CMH Site Manager

*Contingent Upon Contract Award*

Covenant Aviation Security (CAS) is seeking an experienced Site Manager to lead airport security operations at John Glenn Columbus International Airport (CMH). The Site Manager is responsible for the overall management, administration, and operational performance of the security program, ensuring compliance with contractual requirements, regulatory standards, and company policies.

This position provides leadership to supervisory personnel and security staff while maintaining strong relationships with airport stakeholders, law enforcement agencies, regulatory authorities, airline partners, and other key constituents. The Site Manager is accountable for workforce management, operational readiness, customer service, compliance, employee development, and contract performance.

Company History

Founded in 2002, Covenant Aviation Security (CAS) was established to provide a higher standard of transportation security following the events of September 11, 2001. CAS pioneered a customer-focused security model built on a highly trained, professional workforce supported by competitive wages, benefits, and ongoing development.

Today, CAS is the largest private contractor providing Screening Partnership Program (SPP) services to the Transportation Security Administration (TSA) and an industry leader in aviation security solutions. Through its commitment to safety, compliance, operational excellence, and customer service, CAS provides comprehensive security and screening services for airports, airlines, and government agencies across the United States.

Employment Compensation & Benefits

Covenant Aviation Security offers a competitive compensation package, with a targeted compensation range of $70k - $80k annually, depending on qualifications, experience, and contract requirements.

In addition, employees are eligible for a comprehensive benefits package designed to support their health, well-being, and financial security, including:

• Medical, Dental, and Vision Insurance (effective the first day of the month following sixty (60) days of continuous employment)
• 401(k) Retirement Plan with Company Matching Contributions
• Paid Time Off (PTO)
• Company-Paid Life Insurance
• Voluntary Supplemental Life Insurance
• Employee Assistance Program (EAP)
• Flexible Spending Accounts (FSA)
• Company-Furnished Uniforms (where applicable)
• Paid Training and Professional Development Opportunities

Benefits are subject to eligibility requirements and plan provisions and may be modified at the Company's discretion.

Essential Functions

• Provide overall leadership and management of airport security operations.
• Direct and oversee supervisors and security personnel to ensure compliance with contractual requirements, airport regulations, and company policies.
• Develop and maintain staffing plans, workforce schedules, and operational coverage to meet contractual and operational requirements.
• Oversee workforce scheduling, timekeeping, payroll administration, and staffing plans to ensure contractual coverage requirements are met.
• Evaluate operational performance and implement process improvements to enhance service quality, efficiency, and compliance.
• Conduct performance evaluations, coaching, employee development, and succession planning activities.
• Develop, implement, and maintain site-specific training programs, including onboarding, refresher training, and operational training requirements.
• Manage employee relations matters, including investigations, corrective actions, conflict resolution, and performance management.
• Monitor operational metrics and workforce utilization to ensure optimal resource allocation and contract compliance.
• Assist in the development and administration of budgets and operational resources.
• Develop, maintain, and ensure compliance with operational procedures, post orders, and emergency response protocols.
• Ensure compliance with all applicable airport, TSA, local, state, and federal regulations.
• Conduct routine inspections, audits, and spot checks to evaluate operational effectiveness, identify deficiencies, and implement corrective actions.
• Serve as the primary point of contact for airport authorities, airline partners, regulatory agencies, law enforcement organizations, and community stakeholders.
• Lead incident response efforts and ensure timely reporting, documentation, and corrective actions when necessary.
• Promote a culture of safety, accountability, professionalism, and exceptional customer service.
• Prepare reports, presentations, audits, and other operational documentation as required.
• Perform other duties as assigned.

Minimum Qualifications

• Bachelor's Degree in Security Administration, Public Administration, Criminal Justice, Business Administration, Aviation Management, or a related field.
• Minimum of five (5) years of supervisory, management, or operational leadership experience within a security, military, law enforcement, aviation, or related operational environment.
• Current Ohio Private Security Guard Provider License (Ohio Guard License), or the ability to obtain and maintain the license prior to contract start and throughout employment.
• Previous Contract Security, facilities management, military, or law enforcement experience.
• AAAE Airport Certified Employee (ACE) Security Certification, or the ability to obtain certification within one (2) years of hire.
• Work on at least two (2) security operations projects/contracts or similar size and scope within the past ten (10) years.
• Valid driver's license.
• Strong written and verbal communication skills.
• Demonstrated leadership, organizational, and problem-solving abilities.
• Ability to obtain and maintain all required airport credentials and access privileges.
• Ability to work flexible schedules and respond to operational emergencies as required.

Preferred Qualifications

• Experience managing security operations at a commercial airport.
• Experience supervising large workforces in a 24/7 operational environment.
• Experience working with airport authorities, TSA, airlines, law enforcement agencies, and regulatory organizations.
• Proficiency with workforce management, scheduling, payroll, and HRIS systems.

Competencies 

• Leadership and Team Development
• Strategic Planning and Execution
• Operational Excellence
• Regulatory Compliance
• Customer Service Orientation
• Relationship Management
• Communication Skills
• Conflict Resolution
• Problem Solving and Decision Making
• Accountability and Results Orientation
• Adaptability
• Continuous Improvement

Physical Demands 

• May require standing, sitting, walking for various, possibly extended periods of time.
• May be required to climb inside and bend under vehicles for vehicle inspections (example, construction dump trucks, etc.).
• Physically, mentally, and emotionally capable of performing all duties required for their assigned post/duties.
• Capable of performing normal or emergency duties requiring moderate to arduous physical exertion, such as standing or walking/ patrolling for entire shift(s), climbing stairs, running and self-defense.
• Be able to perform the duties of their position, with or without reasonable accommodation.

Work Environment

Depending upon contract requirements and post locations and assignments, duties may be performed inside or outside with variations of climate control and exposure to elements. Some work requires outside exposure, conducting mobile vehicle patrols, and security at exterior gates, loading docks, and other access points to the Airport Area of Operations (AOA). Temperature fluctuations seasonally vary.

EEO Statement

Covenant Aviation Security is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.