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Cloud Systems Administrator Social Security Administration Chief Information Officer CIO
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Summary
This job is open to
Duties
Requirements
How you will be evaluated
Required documents
How to apply
Summary
IT Specialist positions are being filled through the Office of Personnel Managements delegated Direct Hire Authority open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service. Under the provisions of the Direct Hire Authority Veterans Preference and the Rule of Many do not apply.
Overview
Help Accepting applications
Open & closing dates 03/06/2026 to 09/04/2026
Salary $121,785 to $158,322 per year
Woodlawn $111,147 - $144,493 Durham
Pay scale & grade GS 13
Locations 2 vacancies in the following locations:
Remote job No
Telework eligible Yes-as determined by the agency policy employee must be onsite 75% of duty time
Travel Required Not required
Relocation expenses reimbursed No
Appointment type Permanent
Work schedule Full-time
Service Competitive
Promotion potential None
Job family Series 2210 Information Technology Management
Supervisory status No
Security clearance Not Required
Drug test No
Position sensitivity and risk High Risk
HR Trust determination process Suitability, Fitness, Financial disclosure
Bargaining unit status Yes
Announcement number SSA-12902978-26-DHA-CIO
Control number 860057400
This job is open to
Help The public
Career transition CTAP, ICTAP, RPL
Federal employees whose job agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency All U.S. Citizens
Duties
Help This announcement serves as public notice. Applications submitted be placed into a pool and will remain on file for selection as positions become available.
Vacancies may be filled for up to 6 months after the closing date of this announcement. Applicants may not receive notifications of referral status until the full 6-month eligibility period has elapsed.
Positions filled with applications from this pool will be placed into positions where Artificial Intelligence duties occupy the majority of the work performed.
Requirements
Help Conditions of employment
Qualifications
Resumes exceeding two pages in length will not be considered please visit the new resume guidance for more information.
READ ALL SECTIONS OF THIS ANNOUNCEMENT IN THEIR ENTIRETY. THIS INFORMATION IS CRUCIAL TO SUBMITTING A SUCCESSFUL APPLICATION.
To qualify for the 2210 IT Specialist series you must demonstrate the following competencies. Experience must be IT related but may be demonstrated by paid or unpaid duties and/or completion of specific intensive training for example IT certification as appropriate.
In addition to qualify for this GS-13 position you must have at least 52 weeks of specialized experience at or equivalent to the GS-12 level or above which is in or related to the work of the position to be filled that has equipped you with the particular knowledge, skills and abilities to successfully perform the duties of the position. Such experience must primarily consist of installing, configuring, administering and modifying Red Hat Enterprise Linux versions 7.x, 8.x and 9.x software and x86 hardware and administering WebSphere Application Server, WebSphere Deployment Manager, WebSphere MQ software and Kubernetes namespace administration.
PLEASE NOTE: Specialized Experience is REQUIRED and must be explicitly documented/described in your resume or you will be disqualified from further consideration.
Qualification standards and additional information for this position can be found here: http://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/2200-information-technology-it-management-series-2210-alternative-a
Education
This position does not have an educational requirement. Education cannot be substituted for Specialized Experience.
Additional information
See application cutoff dates under HOW TO APPLY.
The Social Security Administrations technology team plays a vital role in supporting the agencys mission to serve millions of Americans. We are responsible for the strategic planning, implementation, operation and maintenance of the agencys computer systems and enterprise information technology infrastructure. Our team is dedicated to designing, building, testing and delivering innovative technology solutions that ensure uninterrupted 24/7 availability of critical services to the public.
Our technology environment is robust and dynamic spanning agency data centers and hybrid cloud platforms. We provide continuous operations management for essential applications, maintain and monitor all computer storage, network assets and technology services and ensure seamless high-performance delivery for key workloads such as online services, Social Security number verification and secure data exchanges. We also lead governance activities for infrastructure and software change management, capacity planning and performance testing, guaranteeing a highly available and resilient environment. We are committed to leveraging Artificial Intelligence and emerging technologies to optimize processes, enhance system efficiency and improve the experience for both users and employees.
With multiple specialized divisions, a central operations center and regional service support centers, our team delivers comprehensive support and exceptional customer service to agency employees, state partners and industry collaborators. If you are passionate about technology innovation and public service, we invite you to join our dedicated team and help shape the future of digital government services.
Recruitment incentive may be authorized.
This is a bargaining unit position represented by AFGE.
Additional selections may be made for this vacancy six months from the closing date of this announcement. This Direct Hire announcement may be used to fill the same or similar position in another office.
Selective Service: If you are a male born after December 31, 1959 you must certify that you have registered with the Selective Service System or are exempt under the Selective Service Law. See www.sss.gov.
As a condition of employment you may be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest we may consider:
Upon completion of your probationary period your employment will be terminated unless you receive certification in writing that your continued employment advances the public interest.
Expand/Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic and committed to upholding the rule of law and the United States Constitution.
Benefits
Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. [Opens in a new window] Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The evaluation you receive is based on your responses to the online assessment questions completed during the application process.
Please make sure you answer all questions and follow all instructions carefully. Errors or omissions may affect your evaluation. Information not specifically stated in your resume cannot be assumed. Information copied or restated from the vacancy announcement or rating criteria will not be considered. If this occurs you may be found ineligible.
Duties of the position
Provides expertise in the development or selection, evaluation, modification, installation, implementation and maintenance of infrastructure automation software, hardware and infrastructure management software. Responsible for the integration and testing of numerous network infrastructure management systems and tools to provide a unified infrastructure service.
Reviews and analyzes network requirements for capabilities of new systems and ensures that sufficient functionality and computing capacity will be provided.
Provides expert level guidance on network problem determination and coordinates resolution of major systems software and hardware problems. Employs sophisticated problem analysis resolution techniques and state-of-the-art diagnostic technologies. Determines area of problem responsibility and summons vendor representatives when appropriate. Also determines most efficient and effective method of recovery after system problems or failure.
Benefits
Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. [Opens in a new window] Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents Help
To apply for this position you must submit a complete Application Package which includes:
You must also submit ALL supporting documentation by the closing date of the vacancy announcement to claim ICTAP preference.
Resumes exceeding two pages will not be considered. To be considered your resume must:
We recommend using a clear, easy-to-read format and focusing on information most relevant to the job announcement.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) ICTAP provides eligible displaced federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority you must meet the requirements for the Well Qualified Category. Well-qualified is defined as having knowledge, skills and abilities that clearly exceed the minimum qualification requirements for the position. Candidates must also provide proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action SF-50 and proof of your most recent performance rating of at least fully successful Level III or equivalent.
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.
Veterans preference does not apply under this Direct Hire Authority for these positions.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help Please read the entire announcement and all the instructions before you begin an application. To apply for this position you must complete the initial online application including submission of the required documentation (see Required Documents). The application process is as follows:
Announcement cutoff dates: 03/12/26, 03/19/26, 03/26/26, 04/02/26, 04/09/26, 04/16/26, 04/23/26, 04/30/26, 05/07/26, 05/14/26, 05/21/26, 05/28/26, 06/04/26, 06/11/26, 06/18/26, 06/25/26, 07/02/26, 07/09/26, 07/16/26, 07/23/26, 07/30/26, 08/06/26, 08/13/26, 08/20/26, 08/27/26
You may update your application including supporting documentation at any time during the announcement open period by returning to your USAJOBS account. There you will find a record of your application, the application status and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application.
The Application Status will appear along with the date your application was last updated. For information on what each Application Status means visit https://www.usajobs.gov/help/how-to-application-status.
If you use assistive software or an adaptive device or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process please contact Careersssa.gov.
Individuals with disabilities may also call us via Federal Relay using the voice contact telephone provided. Due to our security procedures our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
Agency contact information Careers at SSA Phone: 000-000-0000 Email: Careersssa.gov Address: OCIO Front Office 6401 Security Boulevard Baltimore, MD 21235 US
Next steps
Once you have successfully submitted your application materials you can expect to receive an email acknowledging receipt of your application.
The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software if technically feasible.
To check the status of your application or return to a previous or incomplete application log in to your USAJOBS account, select Application Status and click on the more information link under the application status for this position.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance:
Required Documents Help
To apply for this position you must submit a complete Application Package which includes:
You must also submit ALL supporting documentation by the closing date of the vacancy announcement to claim ICTAP preference.
Resumes exceeding two pages will not be considered. To be considered your resume must:
We recommend using a clear, easy-to-read format and focusing on information most relevant to the job announcement.
INTERAGENCY CAREER TRANSITION ASSISTANCE PLAN (ICTAP) ICTAP provides eligible displaced federal competitive service employees with selection priority for competitive service vacancies. To receive selection priority you must meet the requirements for the Well Qualified Category. Well-qualified is defined as having knowledge, skills and abilities that clearly exceed the minimum qualification requirements for the position. Candidates must also provide proof of eligibility with your application. Such proof may include a copy of your written notification of ICTAP eligibility or a copy of your separation Notice of Personnel Action SF-50 and proof of your most recent performance rating of at least fully successful Level III or equivalent.
For more information visit http://www.opm.gov/rif/employee_guides/career_transition.asp.
Veterans preference does not apply under this Direct Hire Authority for these positions.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply Help
Please read the entire announcement and all the instructions before you begin an application. To apply for this position you must complete the initial online application including submission of the required documentation (see Required Documents). The application process is as follows:
Announcement cutoff dates: 03/12/26, 03/19/26, 03/26/26, 04/02/26, 04/09/26, 04/16/26, 04/23/26, 04/30/26, 05/07/26, 05/14/26, 05/21/26, 05/28/26, 06/04/26, 06/11/26, 06/18/26, 06/25/26, 07/02/26, 07/09/26, 07/16/26, 07/23/26, 07/30/26, 08/06/26, 08/13/26, 08/20/26, 08/27/26
You may update your application including supporting documentation at any time during the announcement open period by returning to your USAJOBS account. There you will find a record of your application, the application status and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period log into your USAJOBS account. All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application.
The Application Status will appear along with the date your application was last updated. For information on what each Application Status means visit https://www.usajobs.gov/help/how-to-application-status.
If you use assistive software or an adaptive device or you are experiencing some other type of technical difficulty and/or otherwise require assistance with the application process please contact Careersssa.gov.
Individuals with disabilities may also call us via Federal Relay using the voice contact telephone provided. Due to our security procedures our office will not accept any applications submitted via email or standard mail. The email address is listed only for inquiries about the position or the How to Apply process.
Expand/Hide how to apply
Agency contact information Careers at SSA Phone: 000-000-0000 Email: Careersssa.gov Address: OCIO Front Office 6401 Security Boulevard Baltimore, MD 21235 US
Next steps
Once you have successfully submitted your application materials you can expect to receive an email acknowledging receipt of your application.
The hiring office will contact candidates directly for interviews. Interviews may be conducted via video conferencing software if technically feasible.
To check the status of your application or return to a previous or incomplete application log in to your USAJOBS account, select Application Status and click on the more information link under the application status for this position.
Expand/Hide next steps
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance:
Summary
IT Specialist positions are being filled through the Office of Personnel Managements delegated Direct Hire Authority open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would therefore be given new appointments to the civil service. Under the provisions of the Direct Hire Authority Veterans Preference and the Rule of Many do not apply.
Overview
Help Accepting applications
Open & closing dates 03/06/2026 to 09/04/2026
Salary $121,785 to $158,322 per year
Woodlawn $111,147 - $144,493 Durham
Pay scale & grade GS 13
Locations 2 vacancies in the following locations:
Remote job No
Telework eligible Yes-as determined by the agency policy employee must be onsite 75% of duty time
Travel Required Not required
Relocation expenses reimbursed No
Appointment type Permanent
Work schedule Full-time
Service Competitive
Promotion potential None
Job family Series 2210 Information Technology Management
Supervisory status No
Security clearance Not Required
Drug test No
Position sensitivity and risk High Risk
HR Trust determination process Suitability, Fitness, Financial disclosure
Bargaining unit status Yes
Announcement number SSA-12902978-26-DHA-CIO
Control number 860057400
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