Cloud Database Administrator (Hybrid, Must Reside In Buffalo/WNY Region)

At AAA Western and Central New York, our Associates are committed to providing our members with a totally satisfying experience. Therefore, we seek Associates who are dedicated to this purpose, people who truly demonstrate compassion, empathy and unsurpassed service. These are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience.

AAA Western and Central New York is regularly recognized as one of the best & healthiest places to work in the WNY & CNY area. In addition to a market competitive salary, Associates are eligible for a wide selection of benefits (dependent upon position) including:

• Medical, Dental, Life and AD&D Insurance
• Flexible work schedules
• Pre-Tax & Roth 401(k) plan with company match
• Health Spending Accounts with company contribution & Flexible Spending Accounts
• Company Paid Short-term & Long-term disability
• Paid time off
• Tuition reimbursement & company-paid training programs
• FREE AAA membership & travel / product discounts
• Paid Volunteer Time Off 

Job Responsibilities

25% Cloud Data Platform Administration: Administer Azure Databricks workspaces, clusters, pools, permissions, and configurations. Implement governance, access controls, secrets management, and workspace policies. Ensure cost-efficient compute usage through autoscaling, cluster policies, and monitoring.

20% Data Infrastructure Reliability & Performance: Monitor performance of Databricks jobs, SQL warehouses, and underlying storage. Proactively tune clusters, SQL environments, and pipelines to ensure high availability. Maintain observability through monitoring platforms, SQL Server, Databricks Metrics, and alerting.

15% Data Backup, Recovery, & Resilience: Resolve data platform issues related to cluster performance, job failures, permissions, or integration points. Collaborate with data engineering and development teams to troubleshoot environment-level issues.

15% Database & Data System Security: Implement platform-wide security standards: SQL roles, Azure RBAC, network rules, Unity Catalog privileges. Support compliance and governance across cloud data services and SQL Server environments.

15% Troubleshooting & Operational Support: Diagnose and resolve database-related issues, working closely with the IT team to troubleshoot and minimize disruptions.

10% Documentation, Standards, & Best Practices: Maintain documentation of environments, policies, network architecture, data access patterns, and cluster standards.

Desired Technical Experience (Not All Required)

• Managing SQL Server, SQL Agent jobs, SQL table and index maintenance, performance monitoring, and management
• Experience with Cloud data platforms, such as Azure Data Lake, Azure Databricks, Snowflake, RedShift
• Experience with cloud computing, Infrastructure-as-a-service, and cloud networking concepts
• Experience with monitoring and observabilities tools such as SolarWinds and Azure Monitor
• Understanding of data ingestion and transformation (ETL/ELT) concepts and data lifecycle
• Experience with Data analytics platforms such as PowerBI, Tableau, Qlik

Job Specific Requirements

• Demonstrable competency with backups, restores, and recovery models
• Knowledge of cloud compute and networking concepts (VNet integration, private endpoints, firewall rules)
• Sense of ownership and pride in your performance and its impact on Club's success
• Strong time-management/organizational, interpersonal, & communication skills
• Demonstrated curiosity and a strong desire to learn and adopt new technologies
• Critical thinker and adept problem-solving skills while maintaining a team focused/collaborative mindset
• Ability to follow established standards and contribute to continuous improvement
• Clear written and verbal communication skills with a collaborative team approach

Physical Requirements

• Ability to perform routine office tasks that includes operating a computer for long periods of time, sitting, filing and communicating on the phone
• Ability to perform all physical functions consistent with travel including sitting in airplanes and driving for long periods of time
• Must be able to lift, carry, push, pull a maximum of 30 lbs

Starting pay range: $79,351 - $93,355

This position does not offer visa sponsorship now or in the future.