SUMMARY
The primary responsibilities of the Closing Sales
Associate position (12:30 PM – 8:30 PM) are to maintain outstanding customer
service, generate sales, merchandise products, own assigned departments and
support the store management team.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (Other duties may be assigned as needed):
Greets all customers and assists in answering
questions about merchandise and locating merchandising; uses the process to
help customers find everything on their lists.
Completes all company and departmental
paperwork accurately, including Price Change Bulletins, Operation Actions, Red
& Blue Tags, and Bin Tags.
Receives, opens, and unpacks cartons or crates
of merchandise, checks paperwork against items received when required, and
replenishes stock when necessary.
Displays and maintains merchandise on end caps, shelves, counters, or tables
following company plan-o-gram, building displays when necessary to attract
customers and promote sales within specified guidelines by your management
team.
Maintains on-hand integrity through inventory
adjustment reports including Mango count, and negative on-hand.
Follows the nightly maintenance checklist to
ensure proper store recovery and cleanliness.
Maintains familiarity with new products and ad
merchandise.
Has sound awareness of surroundings,
customers, etc., and practices loss prevention techniques to minimize
shoplifting losses.
Working knowledge of the tools available to
operate the store; including, but not limited to RF Gun, Back Office
Procedures, and the use of Store Opportunities.
Follows Burgess Ace Group policies and
procedures for all transactions. Engages the customer to ensure they are
receiving all the benefits of being an Ace Rewards member and actively seeking
participation from them.
Must be able to communicate effectively, and
work with colleagues and customers effectively and professionally.
ADDITIONAL DUTIES AND
RESPONSIBILITIES
Assists with color matching and mixing paint.
Assists and/or makes recommendations to
customers in the service areas within the store including, but not limited to;
chain, rope, key, and glass cutting, screen repair, and knife sharpening.
Operates cash register by scanning all
merchandise, engaging the customer through suggestive selling, proper tendering
of each transaction, and thanking the customer for shopping.
Adhere to all company policies.
Participates in periodic team meetings.
A continuous pattern of regular and prompt
attendance is required along with the ability to work a flexible schedule
including weekends.
TECHNOLOGY
Use of computer, computer keyboard, mouse, RF
Gun, Google Drive, AceNet, Epicor (point of sale system), and email.
QUALIFICATIONS
To perform this job successfully, an
individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or
ability required.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide
into all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentage.
REASONING ABILITY
Ability to apply common sense and
understanding to carry out instructions furnished in written, oral, or diagram
form. Ability to deal with problems involving several concrete variables in
standardized situations.
PHYSICAL DEMANDS
The physical demands described here are
representative of those that must be met by an associate to successfully
perform the essential functions of this job. Reasonable accommodations may be
made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the
associate is regularly required to walk; use hands to handle, or feel objects,
tools, or controls, and talk and hear. The employee frequently is required to
climb ladders, stand and reach with hands and arms. The associate is
occasionally required to sit and stoop, kneel, or crouch. The associate must
regularly lift and/or move up to 40 pounds and frequently lift and/or move up
to 50 pounds with assistance. Specific vision abilities required by this job include
close vision, color vision, peripheral vision, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described
here are representative of those associate encounters while performing the
essential functions of this job. Reasonable accommodation may be made to enable
individuals with disabilities to perform essential functions. While performing
the duties of this job, the associate occasionally works near moving mechanical
parts. The associate may work near outside weather conditions. The noise level
in the work environment is usually moderate.
Our Mission with our family of Ace stores is to "Help underserved America Flourish." We believe that the people who live in underserved America deserve a world-class hardware store in their towns just as much as the people who live in well-off cities and towns. The Burgess Ace group family of stores consists of York, David City, North Platte, Nebraska, and Lambert Ace in Pueblo West, Colorado. As your local Ace Hardware, our store is a member of the largest retailer-owned hardware cooperative in the industry.