Communication Skills, Desktop PC, Electronic Medical Records, Epic Systems, Fax Machines, HIPAA (Health Insurance Portability and Accountability Act), Insurance, Insurance Certifications, Medical Office, Medical Record System, Medical Terminology, Medical Treatment, Microsoft Office, Organizational Skills, Patient Care, Patient Safety, Presentation/Verbal Skills, Privacy Controls, Regulations, Schedule Development, Telephone Skills, Testing, Time Management, Willing to Travel, Writing Skills
If you are a highly motivated individual with a passion for providing excellent patient care, we encourage you to take a look at our Clinical Surgery Scheduler (ENT Bethel) opportunity. The ideal candidate is highly organized, detail-driven, and comfortable coordinating complex schedules in a fast-paced clinical environment. We offer a competitive salary and benefits package, as well as opportunities for growth and advancement within our organization. This career opportunity has a Monday-Fridays work schedule.
Work Locations: Bethel Road
Summary of Duties: Responsibilities include greeting patients, answering phones, and returning calls, scheduling surgeries, reserving surgeries at the facilities, handling all PAT orders, scheduling diagnostic testing, handling all insurance pre-certifications for surgeries and diagnostic testing. Traveling to other facilities along with your physician.
Essential Functions:
- Ensure consents are signed electronically with the patient on the same day.
- Schedule surgeries and post-operative appointments with the patients.
- Communicate with patients regarding procedure dates, pre-op requirements, arrival times, and instructions.
- Enter surgery information into the EMR.
- Completion of the surgery PAT form and any additional information pertaining to the surgery.
- Schedule diagnostic tests.
- Handle insurance pre-certs/predeterminations as needed.
- Monitor schedule changes, cancellations, and add-on cases while maintaining efficiency and patient safety.
- Schedule Peer to Peer review calls at the request of the Pre-Cert department.
- Answer phone calls promptly and return calls in a timely manner.
- Manage EMR desktop hourly.
- Check faxes hourly and complete letters daily.
- Completion of all chart reports.
Competitive Pay & Benefits: Med/Dental/Vision, Paid Personal Time, Paid Holidays, 401K, Paid STD/LTD/Life
Work Environmental: Medical office environment. Mondays-Fridays | 8:00 a.m. – 5:00 p.m. Occasional overtime may be required
PM20
Requirements:Skills/Experience:
- Qualified applicant should have at least 1-2 years' experience with medical scheduling and surgical coordination in a medical office environment.
- Excellent oral and written communication skills required.
- Strong understanding of medical terminology and surgical procedures
- Proficiency with EHR systems (NextGen, Athena, Epic or similar).
- Knowledge of Microsoft Office software required.
- Ability to establish and maintain effective working relationships with Physicians and all co-workers.
- Adheres to all HIPAA privacy and security regulations and guidelines.
- Must be aware of and comply with all OSHA standards and guidelines.
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Ohio ENT & Allergy Physicians