Clinical Support Specialist (Behavioral Health)

aptihealth

Clifton Park, NY

JOB DETAILS
SKILLS
Behavioral Health, Clinical Support, Documentation, Healthcare Quality, Operations Management, Patient Care, Patient Safety, Pharmacovigilance, Pre-Clinical, Psychiatry and Mental Health, Safety Compliance, Support Documentation, Team Player
LOCATION
Clifton Park, NY
POSTED
7 days ago

Life at aptihealth

aptihealth is a fast-growing health tech company transforming behavioral healthcare. Our digital platform and affiliated medical group make it easier for people to access high-quality care when and where they need it. You'll join a mission-driven team that's curious, collaborative, and passionate about improving lives through technology and care innovation. Here, ideas turn into action and learning happens every day. We're proud to be named one of the world's top health tech companies of 2025, recognized for advancing digital behavioral healthcare. Together, we're building a better, more accessible future for mental health.

What We Offer

  • The chance to make life better for millions of people
  • Smart, supportive colleagues who care about what they do
  • A place where new ideas quickly turn into real results
  • A culture that values curiosity, collaboration, and inclusion
  • A team built on trust, accountability, and continuous learning

Your Role

As a Clinical Support Specialist, you will play a vital role in supporting the delivery of high-quality behavioral health care by managing key non-clinical and pre-clinical responsibilities. This position enables Mental Health Therapists to focus on direct patient care while supporting therapist utilization goals, patient safety, documentation compliance, care continuity, and overall clinical operations.

Clinical Support Specialists work closely with Mental Health Therapists, interdisciplinary care teams, and clinical supervisors to coordinate scheduling, facilitate patient engagement, support documentation workflows, and triage safety or clinical concerns. Through these efforts, you will help ensure efficient operations, seamless care coordination, and a positive patient experience across the continuum of care.

About the Company

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aptihealth