Clinical Supervisor

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

The Clinical Supervisor is responsible for the clinical supervision, training and evaluation of the Care Management staff participating in the HomeSafe program in collaboration with partner agencies.

Key duties and responsibilities of the position include, but are not limited to:

• Participating in the hiring and management of Care Management staff
• Facilitating day-to-day operations, ensuring appropriate systems are in place
• Ensuring program and staff compliance with all regulatory requirements
• Ensuring the delivery of quality care and services
• Implementing and monitoring multiple systems, including records, clinical documentation and personnel
• Ensures documentation is complete, accurate, and in compliance with regulations and the policies and procedure manual
• Organizing and conducting regular care planning and supervision
• Facilitating the orientation and training of all new staff, including joint home visits, supervisory meetings and documentation review
• Assessing the educational needs of staff; developing and coordinating an education and training plan that assures a high level of skill and competency in the understanding of case management, community resources and family systems
• Establishing and implementing Quality Assurance mechanisms that measure and maintain high standards of care and programming, including regular chart reviews and peer reviews
• Developing and maintaining collaborative working relationships and cooperative arrangements with community individuals, groups and organizations; takes advantage of opportunities to educate the public and the community regarding services
• Remaining current with changes in community resources, Medi-Cal and Medicare regulations and procedures that will impact the practice and direction of the program; acts as a resource to staff and IOA staff
• Ensuring that purchase of service funds are used as a last resort and that all community resources and referrals are made prior to the authorization of funds
• Ensuring that funds are used to prevent institutionalization when there are gaps in client care
• Providing back-up coverage for clinical staff
• Working with local universities to secure and to supervise social work interns
• In collaboration with the Regional Director, establishing annual goals and objectives relevant to the needs of the programs including planning, developing and evaluating policies and procedures; actively involves staff in the process
• Actively participating in, and encouraging actions that promote good public relations with clients, their families and the community
• Expanding personal knowledge, skill and attitudes specific to care management, family systems, geriatrics and gerontology, addiction and other relevant management or health care issues
• Performing other related duties and responsibilities as required

REQUIRED QUALIFICATIONS

• Masters' degree in Social Work (M.S.W.) or within a related field
• Two years' experience working directly with disabled adults and/or frail seniors
• Demonstrated ability to supervise intensive care management staff who work with adults with disabilities at risk of hospitalization, present with complex medical conditions, mental health diagnoses, substance abuse, as well as physical rehabilitation needs
• Demonstrated understanding of behavioral health services and behavioral health interventions
• Proven previous training of staff as it relates to the population
• Demonstrates understanding of the health and psychosocial needs of this population
• Proven ability and willingness to provide leadership among peers and mentor junior staff

Compensation

• Range: $117,000 - $125,000/annual
• This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.
• This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

Beware of Hiring Scams

• We are aware that some third parties have reposted our job listings in an attempt to scam applicants. Please be cautious and only apply through our official channels.
• Institute on Aging will never request payment or sensitive personal information such as Social Security numbers during the hiring process.
• All official communication will come from a verified IOA email address.
• If you receive any suspicious communication or requests, report them to talentacquisition@ioaging.org.
• All legitimate job openings can be found on the Institute on Aging Careers Page.
• We encourage you to learn more about IOA by visiting us here.

Equal Opportunity Employer

• IOA reserves the right to adjust work hours or duties when appropriate.
• Institute on Aging is an Equal Opportunity Employer.
• Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.
• Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.