Clinical Supervisor-RN-ECM - Greenfield CHC

Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.

As we grow our team, we are looking for individuals who believe the patient is always #1.

Why work for us?

• Competitive pay which matches your abilities and experience
• Health coverage for you and your family
• Generous number of vacation days per year
• A robust wellness plan and health club discounts
• Continuing education assistance to grow and further your talents
• 403(B) plan with company matching

Intrigued? We'd love to hear from you! Please review the job details below and then click "apply."

Under the direction of the Associate Director of Programs, the Clinical Supervisor-RN-ECM is responsible for overseeing the development and implementation of a high-quality ambulatory care program. This role ensures compliance with regulatory requirements, accreditation standards, and quality improvement initiatives while promoting data-driven performance management.

The Clinical Supervisor-RN-ECM collaborates with interdisciplinary teams to analyze clinical performance metrics, implement process improvements, and enhance patient care outcomes. This position plays a key role in establishing best practices, supporting quality and safety programs, and leading nursing staff within the Enhanced Care Management Program (ECMP).

Essential Functions:

• Analyze clinical performance metrics related to top diagnoses, procedures, and operational outcomes.
• Oversee quality improvement initiatives, based on HEDIS, UDS and patient experience metrics.
• Work closely with the Associate Director of Programs, committees, and other work groups to drive desired outcomes.
• May act as knowledge expert for continuous improvement activities in all clinical, functional, and administrative areas.
• Conduct monthly reviews of clinical quality measures, patient safety reports, and national benchmark assessments.
• Planning and overseeing admission, nursing, and patient care processes.
• Develop and implement short- and long-term goals for the ECM nursing department.
• Assist with nursing and case management procedures, ensuring alignment with best practices.
• Assist with tracking development of health plan creation, health plan implementation, outreach services and others.
• Conduct regular inspections of the ECMP (Enhanced Care Management Program) staff members.
• Travel to both Kern and Fresno counties as needed for supervision or/and training

You'll be successful with the following qualifications:

• Education & Licensing

• Graduation from an accredited School of Registered Nursing.

• Valid California Registered Nurse (RN) license required.

• Experience

• 4-5 years of quality management experience in healthcare (ambulatory care preferred) or 2+ years of supervisory/leadership experience preferred.

• Technical Knowledge & Skills

• Strong understanding of quality improvement tools (Lean concepts, root cause analysis, statistical process control, patient safety initiatives).

• Expertise in regulatory requirements: TJC, HEDIS, MCAS, ECMP, UDS, Medi-Cal, and public assistance programs

• Knowledge of healthcare planning, administration, and regulatory policies.

• Advanced skills in data analysis, research, and reporting.

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

4. Interpersonal & Professional Skills

• Excellent written and oral communication skills for engaging staff and leadership teams.
• Strong problem-solving, conflict resolution, and decision-making skills.
• Ability to lead, train, and mentor nursing staff in a collaborative environment.

5. Other Requirements

• Bilingual (Spanish) preferred.
• Must be willing to travel between Kern and Fresno counties for supervision and training.
• Maintain confidentiality in accordance with HIPAA laws.

Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.

Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!