This job was posted by https://www.azjobconnection.gov : For more
information, please see: https://www.azjobconnection.gov/jobs/7122451
OVERVIEW
The Clinical Supervisor, Housing serves as a critical point of
coordination between the behavioral health outpatient center, referral
sources, community partners, and clients. This role oversees and
facilitates smooth client admissions, transfers, and referrals, ensuring
timely access to appropriate services. The Clinical Supervisor, Housing
also provides clinical consultation, supports case coordination, and
promotes effective communication between clinical teams and external
stakeholders. Additionally, this position ensures that clinical staff
meet established productivity benchmarks and operate within budget
parameters, supporting the overall financial and operational goals of
the program. Position may from time to time be stressful and require a
high demand of performance. May perform other tasks as assigned.
ESSENTIAL FUNCTIONS
- Collaborates closely with both operations and clinical staff to
ensure that staff productivity expectations are consistently met
across all housing-related behavioral health programs.
- Maintains flexibility to carry a clinical caseload as needed,
providing direct services such as assessments, individual or group
counseling, and crisis intervention to ensure continuity of care.
This includes temporarily covering service delivery gaps caused by
staff vacancies, extended leave, or other short-term disruptions in
clinical staffing.
- Provides ongoing clinical consultation, case review, and guidance to
support direct service staff in meeting service delivery benchmarks
and improving client outcomes.
- Oversees and ensures all clients are promptly screened for Medicaid
eligibility upon intake and at regular intervals during service
delivery. Facilitates coordination with case managers, eligibility
specialists, and enrollment partners to verify coverage status and
assist clients in initiating or completing Medicaid enrollment,
ensuring access to services and alignment with agency billing and
reimbursement protocols.
- Serves as primary contact for incoming referrals and inquiries,
providing clinical screening and coordination to determine service
eligibility and appropriate program placement.
- Collaborates with referral departments to gather pertinent clinical
and psychosocial information for client admissions.
- Coordinates and facilitates intake process for clients entering
outpatient behavioral health services ensuring that the initial
assessment is completed within 48 hours of admission. Maintains
ongoing communication with referring departments, ensuring timely
updates on client status, service engagement, and discharge planning
as appropriate.
- Assigns new referrals to the treatment team, based on needs
identified during the intake assessment.
- Monitors caseloads to ensure appropriate service delivery and volume
to provide appropriate clinical care.
- Provides clinical consultation and support to internal staff
regarding client care coordination, service referrals, and community
resource connections.
- Supports crisis triage processes by assisting with client risk
assessment and facilitating appropriate referrals for higher levels
of care when necessary.
- Participates in interdisciplinary team meetings, treatment planning
discussions, and quality improvement activities.
- Maintains accurate and timely documentation in accordance with
agency, payer, and regulatory standards.
- Develops and maintains collaborative relationships with internal
departments, community partners, healthcare systems, and social
service agencies to enhance care coordination and service
accessibility.
- Serves as a liaison between clin cal staff and administrative
leadership, promoting effective communication and operational
efficiency.
- Ensures adherence to ethical standards and confidentiality
regulations in accordance with HIPAA and professional licensing
requirements.
- Assists with outreach and networking efforts to promote agency
services and referral partnerships.
C
Catholic Community Services