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Clinical Staff Manager

Silverado

Frederick, MD

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JOB DETAILS
SALARY
SKILLS
Administrative Skills, Budget Management, Clinical Training, Communication Skills, Community Support, Dementia, Dental Insurance, Detail Oriented, Documentation, Healthcare, Healthcare Administration, High School Diploma, Homeland Security, Lift/Move 50 Pounds, Maintain Compliance, Medical Products, Memory Hardware, Network Operations Center, Nursing, Onboarding, Order Supplies, Payroll Management, People Management, Performance Metrics, Quality Assurance, Quality Management, Records Management, Recruiting/Staffing Agency, Regulatory Compliance, Social Security Administration, Team Player, Training/Teaching, Tuition Reimbursement, Vision Plan, Worker's Compensation
LOCATION
Frederick, MD
POSTED
30+ days ago

Clinical Staff Manager

Description

Join Silverado Frederick, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We're a certified Great Place to Work and proud to offer competitive pay, benefits, and growth opportunities

We're hiring a Clinical Staff Manager - a detail-oriented and empathetic leader who will oversee clinical scheduling, caregiver coordination, and administrative support for our community.

Be a difference-maker with a memory care leader!

You're a proactive and compassionate professional who thrives in a fast-paced environment. You understand the importance of efficient scheduling, strong communication, and supporting a team that delivers exceptional care to residents living with memory impairments.

What You'll Be Doing:

  • Manage daily and monthly clinical staff schedules, ensuring proper coverage and compliance with staffing ratios
  • Maintain caregiver shift preferences and availability in an active scheduling database
  • Respond to emergent scheduling needs with creativity and urgency
  • Supervise caregivers across all shifts, including PM, NOC, and weekends
  • Assist with recruiting, interviewing, onboarding, and orientation of new caregivers
  • Track and maintain associate licenses and certifications
  • Provide regular updates to the Administrator and Director of Health Services on staffing, overtime, call-offs, and performance metrics
  • Approve payroll and manage timecards for the clinical team
  • Collaborate with HR and DHS on performance concerns, workers' comp, and leaves of absence
  • Coordinate training and continuing education for clinical staff
  • Oversee budgeting, inventory, and ordering of clinical supplies
  • Participate in quality improvement initiatives and community events
  • Foster strong relationships with caregivers, nurses, and community leaders to support retention and satisfaction
  • Supervise adherence to policies and procedures under DHS direction

Qualifications:

  • High school diploma or equivalent required
  • Experience in healthcare scheduling, preferably with dementia-related care
  • Familiarity with scheduling software and dementia care practices
  • Willingness to work flexible hours, including evenings, weekends, and holidays
  • Empathetic communication style and a "can-do" attitude
  • Active role: walking, bending, lifting (up to 50 lbs.)
  • Commitment to working with seniors in a culturally diverse environment
  • Reliable transportation to meet attendance and punctuality standards
  • Comfortable working in an environment with animals and pets
  • Ability to collaborate with other department leaders

Why Choose Silverado?

  • Fortune Magazine Best Workplace in Aging Services
  • Certified Great Place to Work
  • Paid training and strong internal mobility

Anticipated pay range

$65,000-$65,000 USD

Silverado offers the following benefits to eligible employees:

  • 401(k) matching
  • Health, Dental and Vision Insurance
  • Flexible Spending Account (FSA)
  • Paid time off
  • Tuition reimbursement and professional development assistance
  • Referral program
  • Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!
  • Silverado does not accept candidates from outside recruiters or agencies for this role. *

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure

Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).

Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security

EOE/M/F/D/V

About the Company

S

Silverado

Transforming Lives At Silverado we believe dignity and respect are two of the most valuable commodities in the world. There is no higher praise for us than the smile of a happy patient, the thanks of a relieved client, or the revitalized embrace of an engaged resident. Our commitment to caring is something shared by every member of the Silverado family, and it forms the framework for how we operate. There is no exaggeration in saying that we want to change the world and raise its expectations for our industry.

Silverado team members choose to join our family based on their desire to be a part of something that makes lives better. In many cases they have experience with close family members requiring additional levels of care, so they understand the challenges and concerns that come with entrusting a loved one's care to another. From our executives to our nurses, from culinary staff to administrators, there is a common core belief: Everyone deserves a good quality of life. This is the culture of Silverado, and it has helped us bring greater respect and dignity to every life we touch.

INDUSTRY
Nonprofit Charitable Organizations
WEBSITE
https://www.silveradocare.com/