Job Summary
Category A: Support Services
Job Purpose: Assist and collaborate with the Quality Director in propelling positive change and an environment of excellence in clinical quality, patient safety, and customer service. Instrumental in planning, designing, deploying, and diffusing clinical quality improvement initiatives throughout the organization in order to drive successful change.
FLSA: Exempt
Supports the mission, vision, values and strategic goals of Methodist Health System.
Education
Bachelor degree in Nursing required, Master's degree in healthcare related field preferred.
Graduate of accredited school of professional nursing.
Licenses and/or Certification
Texas RN License
Current certification in performance improvement preferred; Certification as LSSBB, PMP, MHS Silver Fellow, CPHQ, CPPS, or equivalent required within 18 months of hire.
Work Experience
Minimum of five years relevant work experience, including project leadership experience, quality management or project management, patient safety, etc.
Related Work Experience and Other Skills
Coaching/mentoring skills
Consistently follows the Standards of Behavior set by Methodist Health System
Effective written and verbal communication skills
Ability to influence others and work collaboratively with physicians
Excellent problem solving and critical thinking
Handles confidential material and information appropriately
Knowledgeable of hospital policies, procedures, and nursing care standards
Passion for quality, safety, and service
Positive attitude and approach
Self-directed, motivated with strong organizational skills
Understands the legal consequences of nursing actions and BNE regulations
Job Roles
Responsible and accountable for clinical quality of the hospital through regular and ongoing tracer activities to assist in regulatory compliance readiness, documentation (charting), evidence-based practices, and clinical aspect review with problem identification and development of improvement/action plans.
Coordination of Action plans to address and close gaps in clinical workflows.
Provide support to workgroups, committees, and taskforces with process improvement and methodology to align with Quality initiatives and key strategic priorities.
Develop, educate and lead entity specific readiness teams; conducting regular and ongoing clinical tracer activities to assist in the aggregation of opportunities and the coordination of action plans to address and close gaps in clinical workflow and/or organizational work processes. Provide workgroups, committees and taskforces with exceptional facilitation, educational and communication skills [both verbal and written].
Demonstrate an advanced understanding of project management, process improvement and performance improvement methods spanning multiple approaches [including LEAN, DMAIC, PDSA, brainstorming, etc.] Be regarded as a subject matter expert in the area of accreditation and regulatory standards; being available and willing to provide guidance relative to policy, protocol and guideline development to ensure compliance.
Responsible for using robust process improvement tools and methodology to develop, deploy and diffuse both small and large scale improvement initiatives in alignment with key strategic priorities.
Other duties as assigned.
Methodist Dallas Medical Center is one of North Texas' best places to work. And it keeps getting better. The flagship hospital of Methodist Health System, Methodist Dallas is a 595-bed acute care teaching and referral hospital. It is home to the only adult Level I Trauma Center in southern Dallas, the first and only Certified Comprehensive Stroke Center in southern Dallas, and the newly renovated Linda and Mitch Hart Breast Center. Celebrating more than 90 years of service, we strive to have a diverse workforce that reflects the communities we serve and welcomes the skills and talents of all groups. Our reputation as an award-winning employer shows in the distinctions we've earned:
Magnet-designated hospital
150 Top Places to Work in Healthcare by Becker's Hospital Review, 2023
Top 10 Military Friendly Employer, Gold Designation, 2023
Top 10 Military Spouse Friendly Employer, 2023
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