Accounting, Advertising, Ambulatory Care, Clinical Research, Communication Skills, Community Programs, Community Support, Data Collection, Detail Oriented, Documentation, English Language, Establish Priorities, Family Medicine, Health Science, Informed Consent, Interpersonal Skills, Medical Record System, Medical Records, Medical Treatment, Medicine, Multitasking, Organizational Skills, Patient Care, Patient Education, Presentation/Verbal Skills, Primary Care, Reimbursement, Research Protocols, Scientific Research, Spanish Language, Time Management, Urgent Care, Willing to Travel, Writing Skills
Clinical Research Coordinators- ACORN | Family Medicine | SOM | 622750 & 622760 45001468 907 Floyd Avenue, MCV Main Campus, Virginia, United States, 23284
Health Sciences Research Staff School Of Medicine MBU
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Advertising Summary:
Virginia Commonwealth University (VCU) School of Medicine is a premier academic medical center located in the heart of Richmond. Accounting for almost half of VCU's sponsored research, the School of Medicine is internationally recognized for patient care and education. Virginia Commonwealth University is an equal opportunity employer.
Unit: School Of Medicine MBU Department: Family Medicine Department
Summary:
Position Summary
The Clinical Research Coordinators will participate in all aspects of the research process, contributing to recruitment, data collection, processing, and dissemination activities in collaboration with senior investigators and project staff. This role is an essential part of the team, supporting Virginia's Ambulatory Care Outcomes Research Network (ACORN), the state's primary care practice-based research network.
Primary Responsibilities:
- Travel to primary care clinics, urgent care clinics, and community events across Virginia.
- Build rapport with clinic staff to promote the studies and support established workflows.
- Recruit, screen, and enroll patients in accordance with study protocols.
- Engage patients before, during, and after clinic visits.
- Communicate study information clearly to practice teams and patients.
- Conduct patient engagement in-person and remotely (phone and Zoom).
- Deliver study supplies to participants, including home delivery (with mileage reimbursement).
- Respond promptly to participants and ensure timely follow-up.
- Participate in community events to support broader study recruitment.
- Review and record medical documentation and participant surveys in REDCap and Excel.
- Participate in meetings, trainings, and study-related administrative activities.
- Support research studies across the ACORN research team.
Opioid Mortality Reduction Study:
- Create informational materials for localities.
- Update the Opioid Abatement Authority Toolkit website.
- Review current OAA-funded projects to help guide future community programs.
Virginia Primary Care Evaluation:
- Print, assemble, and mail over 2,000 survey packets.
- Contact practices to encourage survey participation.
- Assist with updating the statewide primary care database of practices and clinicians.
Qualifications:
- Minimum Qualifications:
- Bachelor's degree from an accredited college/university.
- At least 1 year of formal research experience with direct interaction with study participants, including recruitment, informed consent review procedures, data collection, or patient engagement.
- Reliable transportation to travel to the clinics or to deliver study supplies to participants.
- Excellent written and verbal communication skills.
- Strong interpersonal skills and ability to establish rapport with patients, clinical staff, community partners, and colleagues.
- Ability to work effectively in a fast-paced, demanding, and diverse environment.
- Ability to multitask effectively, prioritize responsibilities, adapt to shifting demands, and work independently.
- Strong discretionary decision-making skills.
- Highly organized, self-motivated, and detail-oriented.
- Demonstrated ability to work in and foster an environment of respect, professionalism and civility with a population of faculty, staff, and students from all backgrounds and experiences, or a commitment to do so as a staff member at VCU.
Preferred Qualifications:
- Experience working with human subjects in research settings.
- Strong, fluent communication skills (speaking and listening) in both Spanish and English.
- Experience or interest in direct patient care or working in clinical settings.
- Interest and experience in primary care.
- Prior experience working with Institutional Review Boards.
- Experience or familiarity with electronic health records.
- Prior experience implementing, developing, and/or leading research programs.
Salary Range: Commensurate with experience
Benefits: All full-time university staff are eligible for VCU's robust benefits package that includes comprehensive health benefits, paid annual and holiday leave granted up front, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.
FLSA Exemption Status: Exempt
Hours per Week: 40
Restricted Position: Yes
ORP Eligible: No
Flexible Work Arrangement: Other
University Job Title: 34111N - Clinical Research Coordinator 1
Contact Name: Ashley Krauss
Contact Email: ashley.krauss@vcuhealth.org