Clinical Receptionist

Hiring for an Urgent Clinical Receptionist in New Haven!

Job Description

A growing multi-specialty medical practice is seeking a Clinical Receptionist / Intake Coordinator to support patient intake and administrative operations within a busy healthcare environment. In this role, you will work closely with new patients, manage incoming records, support referral processes, and help ensure a smooth front desk and administrative experience. This position is ideal for someone with prior medical office experience who is highly organized, dependable, and comfortable handling patient-facing administrative responsibilities.

Responsibilities

• Coordinate intake processes for new patients, including intake calls and intake meetings.
• Obtain, review, and organize patient medical records and charts in a timely and accurate manner.
• Manage patient records and patient data, ensuring information is complete and up to date.
• Work with referral sources and assist with referral coordination, including processing referral requests.
• Support front desk operations and administrative workflows across a busy medical practice.
• Schedule patient appointments and manage patient communication by phone and other channels.
• Maintain accurate documentation within electronic medical records systems and patient charts.
• Collaborate closely with clinical secretaries and administrative staff across multiple office locations.
• Deliver excellent customer service in a fast-paced healthcare setting, ensuring a positive patient experience.
• Assist with basic project management tasks related to administrative processes and workflow improvements.

Essential Skills

• Minimum 2 years of medical office or healthcare administrative experience.
• Experience in patient intake, scheduling, referrals, or front desk coordination.
• Proficiency with patient intake processes, including intake calls and intake meetings.
• Ability to manage patient records, patient charts, and patient data accurately and confidentially.
• Experience with scheduling patient appointments and coordinating referral requests.
• Strong communication skills for interacting with patients, referral sources, and internal staff.
• Strong organizational skills with the ability to handle multiple tasks in a fast-paced environment.
• Reliable attendance and a high level of professionalism.
• Comfort working independently while also collaborating effectively within a team environment.

Additional Skills & Qualifications

• Oncology experience preferred but not required.
• Experience in other healthcare or dental office settings is welcomed.
• Familiarity with electronic medical records systems.
• Experience supporting front desk and administrative workflows in a clinical setting.
• Exposure to project management activities related to administrative operations.

Work Environment

This role is based in an office environment within a busy multi-specialty medical practice. You will work in a fast-paced healthcare setting that requires frequent interaction with patients, clinical secretaries, and administrative staff across multiple office locations. The position involves extensive use of office and administrative technologies, including electronic medical records systems and scheduling tools. The culture emphasizes professionalism, reliability, strong communication, and teamwork to provide a smooth and supportive experience for patients and colleagues.

Job Type & Location

This is a Contract position based out of New Haven, CT.

Pay and Benefits

The pay range for this position is $20.00 - $28.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in New Haven,CT.

Application Deadline

This position is anticipated to close on Jun 29, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.