Clinical Program Supervisor

GENERAL STATEMENT OF FUNCTIONS:

Under the general direction of a licensed clinical program director, supervises and coordinates multidisciplinary and ancillary support staff in the planning and provision of mental health services to emotionally or mentally disturbed adults, and older adults. Provides daily clinical and administrative oversight to the team, with technical supervision of licensed clinical staff activities exercised in accordance within scope of practice guidelines. Also oversee other professionals, paraprofessionals and/or general service staff. Additionally, assist in coordinating social work and treatment activities with medical, psychological and other professional services. Lastly, persons in this position are expected to administer and interpret policies and procedures.

MINIMUM QUALIFICATIONS REQUIRED FOR THIS POSITION:

Ph.D. in Clinical Psychology or Master's Degree from an accredited school of social work including supervised field work placement in psychiatric social work, Registered Nurse, or Licensed Marriage, Family, Child Counselor, or Licensed Clinical Social Work. Completion of two year fellowship in adult therapy from an approved postgraduate training program desirable but not required. Knowledge of coordinated service and Rehab-option essential. At least three years clinical work experience in a psychiatric clinic or hospital involving problems of mental and emotional adjustment of adults, and the use of psychiatric consultation desirable.

Ability to formulate diagnoses, conceptualize and implement appropriate treatment plans.

License to practice psychology, social work, nursing, or marriage and family therapy in the state of California, and fulfillment of requirement to function as a supervisor in a Children, Youth, and Family Services milieu.

Experience in Program Administration and Clinical Supervision desirable.

Must be capable of flexibility in service delivery within coordinated services model and its interrelationship with the total structure of the Adult Services Program, Mental Health, Acute and Residential care and adjunctive services.

SPECIFIC DUTIES:

25% - 35 hours/month

• Provide clinical and administrative supervision of professional and para-professional staff providing services in the FSP program. Provide clinical supervision to pre-licensed psychiatric social workers in accordance with the Board of Behavioral Science guidelines.

29% - 40 hours/month

• Review and approve clinical documentation to ensure quality of care relative to completeness, consistency, efficiency and effectiveness (including medical necessity, coordination with primary care and outcome measures).

25% - 35 hours/month

• Assign work to supervisees and provide necessary training, instruction and evaluation of work.
• Complete and process performance evaluations for supervisees in accordance with agency guidelines, consulting with Program Director concerning human resources and work problems.
• Meet regularly with staff on an individual and group basis to discuss performance including work habits, case reviews and documentation, identifying needs for staff development and training needs.
• Screen prospective client referrals and maintain referral and client databases.

3% - 4 hours/month

• Assist supervisee with crisis and complex cases, providing leadership and direction for best practices and solutions.

6% - 8 hours/month

• Conduct periodic visits to field sites as needed, to ensure services are provided as promised and clients are satisfied with services.

7% - 10 hours/month

• May carry a small caseload of clients with complex issues.

3% - 4 hours/month

• Participate in continuing education activities to stay informed and proficient with evidence based practices and other progressive treatment modalities to promote growth and new learning experiences for staff.
• Maintain CEUs to provide clinical supervision in accordance with California Board of Behavioral Science standards.

3% - 4 hours/month

• Meet regularly with Program Director for consultation and guidance.
• Manage the program in the absence of the Program Director.
• Other duties, as assigned.

COMPETENCIES:

• Analytical Thinking - Able to breakdown raw information and undefined problems into specific, workable components that in-turn clearly identifies the issues at hand. Makes logical conclusions, anticipates obstacles, and considers different approaches to the decision-making process.
• Client Focus \u2013 Identifies, analyzes, and implements evidence-based therapeutic interventions designed to achieve client goals; using research and technological advances; evaluating program outcomes and practice effectiveness; developing, analyzing, advocating and providing leadership for policies and services; and promoting social and economic justice.
• Compassion \u2013 Sees patients and their situation as more than a medical scenario and routine procedure; focuses on another person's needs; exhibits feelings of concern and sympathy for others.
• Consulting \u2013 Observes and investigates practices and procedures to provide expert knowledge of potential issues, problems or inefficiency and recommends solutions to achieve organization's mission, vision and strategic goals.
• Documentation \u2013 Writes clear, concise medical record notes (e.g., focus on referral problem, functional changes, duration, acute or long-term, functional impairment, recommendations, plan of action, results, adjustments, etc.).
• Mental Health/Psychiatry Knowledge \u2013 Demonstrates knowledge and understanding of mental health, mental illness and mental health services; integrates knowledge of societal, cultural, psychological, environment, spiritual and belief systems that influence mental health and illness.
• Service Focus \u2013 Balances interests and needs of a variety of internal customers and clients; adjusts priorities to respond to pressing and changing demands. Anticipates and meets the need of the customer and client; achieves quality results; is committed to continuous improvement of services.
• Team Work \u2013 Functions effectively as a member of an inter-professional team that includes behavioral health and primary care providers and family members to move the team toward the completion of the goal(s).
• Workforce Planning \u2013 Exhibits knowledge of HR concepts, principles, and practices related to determining workload projections and current and future competency gaps to align human capital with organizational goals.