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Clinical - Problem Resolution Coordinator

TalentBurst, Inc.

Lenexa, KS

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JOB DETAILS
SALARY
$22–$23 Per Hour
SKILLS
Banking Services, Clinical Laboratory, Computer Skills, Data Analysis, Identify Issues, Instrumentation, Laboratory Information Management System (LIMS), Medical Terminology, Microsoft Excel, Microsoft Word, Multitasking, Organizational Skills, Problem Solving Skills, Production Systems, Public/Media/Press/Analyst Relations, Safety Compliance, Sample/Specimen Processing, Software Testing, Specimens/Samples, Technical Research, Test Automation, Test Lab
LOCATION
Lenexa, KS
POSTED
1 day ago
Job Title - Clinical - Problem Resolution Coordinator
Job Duration - 5+ Months
Job Location - Lenexa, KS
Shift/Time Zone:    First shift

Basic Purpose:
  • The PR Coordinator functions proactively in a problem resolution capacity and works to identify and solve issues in regards to processing and testing laboratory specimens.
  • Collaborates with various departments including, but not limited to Specimen Processing, Referral Testing, and Technical departments to research and resolve issues, expedite specimen testing and result reporting.
Duties and Responsibilities:
• Review Test in Question orders from physicians
• Handles specimens for retrieval, banking, add-ons, pending lists
• Data analysis
• Researches, responds, records and submits additional errors regarding department quality to the department supervisor or manager as needed
• Demonstrates ability to interpret specimen flow/tracking data utilizing all available reports and resources (e.g. specimen logs, work lists, management reports, laboratory information systems, front-end automation, testing instrumentation, etc.)
Qualifications:

Education:
  • Associates degree required, BS preferred
Work Experience:
• Medical background preferred which includes medical terminology applicable to a clinical laboratory
• Previous data/analytics experience
Physical and Mental Requirements:
• Able to sit or stand for long periods
• Works in a biohazard environment, practicing good safety habits
• Handles multiple tasks and works in a fast paced, production environment

Other:
• PC skills in Excel and Word applications with ability to extract and analyze data
• Maintains composure while working under pressure
• Reflects good judgment at all times when determining what action to take when resolving problems
• Adheres to Quest Diagnostics core values, safety and compliance policies and procedures
• Demonstrates strong interpersonal skills that foster a positive environment
• Demonstrates flexibility and be able to change.

Additional Job Details:
  • This worker will document the problems we receive daily and start tracking trends and the specific locations they come from. In addition, they will assist with deferred specimens.

Why TalentBurst?
At TalentBurst, we deliver more than talent, we deliver outcomes. We partner with you to move quickly and connect you to opportunities aligned with your skills and long term growth.

Backed by precision, transparency, and results, we connect top talent with leading organizations through trusted partnerships.

We offer competitive compensation and comprehensive benefits, including medical, dental, vision, and retirement options.

TalentBurst is an equal opportunity employer committed to an inclusive and diverse workforce.

About the Company

T

TalentBurst, Inc.

For over 20 years, TalentBurst Inc. has been an award-winning provider of cutting-edge Workforce Management Solutions. With a strong commitment to staying ahead in the tech landscape, we pioneer innovative approaches to talent acquisition. Our expertise spans Life Sciences, and Healthcare Staffing, Banking, Financial, IT, and Engineering, as well as Global Employer of Record (EOR), Agent of Record (AOR), State, Local Government and Education (SLED), and IC validation/compliance services. Additionally, our division, TalentProcure, leads the industry with offerings such as High Hazard Payroll, Managed Services, and Vendor on Premise (VOP) solutions.

Due to our prioritization of excellent standards, we are Joint Commission Certified and are a certified Minority Business Enterprise (MBE) in the USA and Canada. Supporting over 130 Fortune 500 companies globally, we excel in navigating the landscape of talent acquisition. In a world of constant change, we embrace developing people-centric solutions that address the unique demands of our clients. Stay connected by visiting our website and following us on social media!

 

COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2002
WEBSITE
http://www.talentburst.com/