Clinical Operations Specialist

Location: Kansas City, MO 64114
Pay: $22.65 - $27.65 per hour
Contract Length: 3 Months (Potential for Extension and/or Conversion Based on Performance and Business Needs)

The Fountain Group is hiring for a prominent healthcare client! We are seeking detail-oriented professionals who thrive in fast-paced environments and enjoy helping improve operational performance across healthcare clinics.

What We're Looking For

Successful candidates will have:

• Excellent attention to detail
• Fast and accurate data entry skills
• Strong organizational and multitasking abilities
• Excellent written and verbal communication skills
• The ability to analyze information and solve problems
• Proficiency with Microsoft Office 365, including Outlook, Excel, Teams, and Word
• A customer-focused mindset with strong relationship-building skills

Healthcare experience is helpful but not required.

Position Overview

As a Clinical Operations Specialist, you will partner with assigned healthcare clinics to improve operational performance through data analysis, coaching, and process improvement. You'll review clinic performance metrics, identify opportunities for improvement, provide guidance to clinic staff, and help drive measurable operational success.

This role combines administrative support, data analysis, coaching, and project coordination while working closely with internal teams and clinic stakeholders.

Key Responsibilities

• Partner with assigned healthcare clinics to improve operational performance
• Analyze performance data to identify trends and opportunities for improvement
• Conduct coaching sessions and provide guidance to clinic staff
• Monitor key performance indicators and track progress against improvement plans
• Maintain accurate documentation, coaching notes, and performance records
• Ensure data accuracy and timely reporting
• Collaborate with Operations, Training, and internal teams to resolve performance challenges
• Support clinic-specific improvement initiatives
• Deliver training sessions and presentations for small groups
• Reinforce standard operating procedures and operational best practices

Required Qualifications

• Strong attention to detail with excellent accuracy
• Fast and accurate data entry skills
• Strong communication and interpersonal skills
• Ability to prioritize multiple tasks in a deadline-driven environment
• Analytical mindset with strong problem-solving abilities
• Proficiency with Microsoft Excel, Outlook, Teams, and Word
• Ability to build relationships and influence others in a collaborative environment

Preferred Qualifications

• 0–1 years of experience in healthcare operations, customer support, administrative support, data entry, or clinical programs
• Experience working with healthcare providers is a plus
• Familiarity with Salesforce or another CRM system is preferred but not required

Why Apply?

• Competitive hourly pay
• Opportunity to gain experience with a leading healthcare organization
• Potential for contract extension or permanent employment based on performance and business needs
• Collaborative team environment
• Valuable experience in healthcare operations and performance improvement

Ready to make an impact? Apply today!

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