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Clinical Operations Manager

Atrium

Somerset, NJ

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JOB DETAILS
SALARY
$100,000–$120,000 Per Year
SKILLS
Artificial Intelligence (AI), Billing, Calendar Management, Candidate Screening, Clinical Medicine, Clinical Support, Communication Skills, Conference Management, Contract Management, Cross-Functional, Demand Forecasting/Planning, Detail Oriented, Documentation, Electronic Medical Records, Employee Relations, Equipment Maintenance/Repair, Executive Assistant Skills , Genetics, Healthcare, Healthcare Administration, Human Resources, Human Resources Processes, Identify Issues, Interviewing Skills, Inventory Management, Leadership, Legal, Legal Documents, Licensing, Logistics, MIPS Processors, Medical Office, Medical Records, Multitasking, Office Management, Onboarding, Operational Support, Operations Management, Organizational Skills, Patient Care, Performance Analysis, Performance Reviews, Pharmacy, Plan Meetings, Problem Solving Skills, Provider Credentialing, Schedule Development, Short Messaging Service (SMS), Supplier Relationship Management (SRM), System Operations, Systems Administration/Management, Systems Maintenance, Team Player, Time Management, Treatment Plan, United States Department of Energy (DOE), Vendor/Supplier Relations, Worker's Compensation
LOCATION
Somerset, NJ
POSTED
1 day ago
Client Overview:
Our client is a growing multi-site healthcare practice operating across New Jersey and New York, providing comprehensive clinical services and working closely with physicians, legal offices, vendors, and specialized care providers. The organization emphasizes operational excellence, strong provider support, and high-quality patient care across multiple locations. They are currently expanding their team and looking to bring on a Clinical Operations Manager.

Salary/Hourly Rate:
$100k - $120K DOE

Position Overview:
The highly organized and proactive Clinical Operations Managerwill serve as the central hub supporting physicians, clinical staff, office operations, and external partners. This role is critical in ensuring seamless coordination across scheduling, credentialing, HR, EMR systems, and clinical operations. The ideal candidate thrives in a fast-paced healthcare environment and can manage multiple priorities while maintaining exceptional attention to detail.

Responsibilities of the Clinical Operations Manager:
  • Clinical Physician & Office Liaison: Serve as primary point of contact for referring offices, Attorneys, and affiliated partners. Coordinate patient scheduling, referrals, and follow-ups. Manage communication for patient issues, no-shows, and care coordination. Handle medical records requests, treatment plans, and prior authorizations.
  • Provider Scheduling & Operations: Oversee provider schedules across NJ and NY locations. Adjust schedules based on demand and capacity. Coordinate office coverage, meetings, and training sessions. Manage scheduling templates and patient flow.
  • Executive Support: Support physician owner with calendar management and scheduling. Coordinate conferences, meetings, and travel logistics. Assist with licensing, credentialing, and administrative projects.
  • EMR / ECW Administration: Manage provider access, system setup, and troubleshooting. Support EMR workflows, pharmacy integration, and patient portal activity. Coordinate MIPS reporting and system updates.
  • New Office / Expansion Support: Assist with onboarding new locations and partnerships. Coordinate contracts, credentialing, and provider setup. Ensure operational readiness and staff integration.
  • Human Resources & Recruiting: Screen resumes, coordinate interviews, and manage offers. Support onboarding, payroll setup, and employee documentation. Handle PTO tracking, performance reviews, and employee relations.
  • Clinical Operations Support: Assist with compliance, supply coordination, and pharmacy communication. Support clinical workflow improvements and prior authorizations.
  • Medical Records & Legal Coordination: Manage narrative reports and medical records requests. Coordinate legal documentation, subpoenas, and depositions. Work with Attorneys and vendors on case-related documentation.
  • Vendor & Inventory Management: Manage vendor relationships and contracts. Oversee equipment maintenance and supply inventory. Process invoices and ensure operational continuity
  • General Operations: Coordinate internal communications, meetings, and documentation. Serve as escalation point for operational issues across departments.
  • Patient Escalation: Handle complex patient concerns and ensure timely resolution.
Required Experience/Skills for the Clinical Operations Manager:
  • 5+ years of experience in healthcare operations, medical office management, or similar role.
  • Strong organizational and multitasking skills.
  • Experience with EMR systems (ECW is preferred).
  • Excellent communication and problem-solving abilities.
  • Ability to manage cross-functional coordination across multiple locations.
  • Experience handling scheduling, referrals, and patient coordination.
Preferred Experience/Skills for the Clinical Operations Manager:
  • Experience supporting physician leadership or executive-level professionals.
  • Background in multi-site healthcare operations.
  • Familiarity with Workers' Compensation processes.
  • Experience with credentialing and compliance workflows.
  • Knowledge of HR processes and employee relations.
Education Requirements:
  • Bachelor's degree in Healthcare Administration, Business, or a related field is preferred.
  • Equivalent experience will be considered.
Benefits:
  • Competitive compensation.
  • Opportunity to work closely with physician leadership.
  • Growth opportunities within a multi-site healthcare organization.
  • Dynamic and fast-paced work environment.
  • Exposure to operations, HR, clinical coordination, and executive support.
  • Client-provided benefits available upon eligibility.
About Atrium:What you do matters. Guided by our Applicant-Centric™ approach, we foster an environment of collaboration, high performance, and innovation where your talents are valued, and your achievements are celebrated. Join us and become part of an inclusive team committed to your growth and success.
By applying to this job, you agree to receive calls, AI-generated calls, text messages, and/or emails from Atrium and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to opt out on any message you receive. For more details, please review our Terms of Use and Privacy Policy .

As a woman-owned firm, we value diversity. We are an equal opportunity and affirmative action employer and will consider all applications without regard to race, sex (including gender, pregnancy, sexual orientation and gender identity), age, color, religion or creed, national origin or ancestry, veteran status, disability (physical or mental), genetic information, citizenship or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Candidates who apply for roles through the Atrium website will be added to our candidate pool and may be considered for additional roles of a similar title. Please contact us to request an accommodation.
EOE/M/F/D/V/SO

Position ID: 398772

About the Company

A

Atrium

Founded in 1995, Atrium is a global WBENC certified leader in Extended Workforce Management and Talent Solutions that partners with the world’s largest brands to reimagine how work gets done. Guided by our Applicant-Centric™ philosophy, we approach hiring from the perspective of the candidate. By getting to know you and listening to what truly motivates you, we build lasting relationships and find our applicants jobs they love.

COMPANY SIZE
250 to 500 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1995
WEBSITE
https://www.atriumglobal.com