Clinical Oncology Manager - Oncology

Job Requirements

POSITION SUMMARY:

To be fully engaged in providing Quality/No Harm, Customer Experience, and Stewardship bybeing a member of the Nursing Management Staff, the Oncology manager is delegated the authority and autonomy for assessing all planning and directing of functions to include evaluating patient care in both the outpatient Oncology practices and the infusion centers. Additional functions include participation in the development of policies and procedures for the Department, implementation of Health First policies and objectives, interview and selection of personnel, budget preparation, and cost effective operations, scheduling and assignment of personnel, complete employee performance appraisals, quality improvement activities, counseling and disciplinary actions as needed, at all times serving as clinical and professional role model to staff and contributing to their professional growth and development.

PRIMARY ACCOUNTABILITIES:

Engagement:

• Associate supports engagement through adherence to the I-CARE commitments

Quality/No Harm:

• Maintains current knowledge and skill in clinical practice and management.
• Attends 10 hours of continuing education programs per year related to clinical knowledge.
• Attends 10 hours of continuing education programs per year related to management practice.
• Identifying and planning for development needs of the staff.
• Responsible for coordination and implementation of staff orientation.
• Assist the employees in establishing educational goals for improvement of their clinical skills as well as their personal career goals.
• Initiate or assist with the planning, presenting and evaluation of continuing education programs for unit staff.
• Conducts monthly unit meetings with quality assurance issues addressed.
• Keeps minutes of staff meetings and make these available to all staff not in attendance.
• Facilitates the development of unit objectives in accordance with measurable goals in areas of quality improvement with monthly reports.
• Participates in the development of policies and procedures in the patient care area.
• Ensures unit compliance with guidelines of accrediting and regulatory agencies, unit standards of care and best practices, and organization policies and procedures.
• Select staff with qualifications that are appropriate to the needs of the unit.
• Clinical standards are met within three months of employment.
• Appropriate certifications attained within 6 months of hire (ONS Chemo/biotherapy certification).
• Conducts disciplinary conferences for individuals not following policy/procedure or whose actions necessitate corrective action.
• Documents individual counseling and disciplinary actions with employee at all times.
• Conducts timely and periodic performance appraisals based on pre-established standards.
• Ensures education of associates and compliance with quality indicators and core measures.
• Serves as a professional role model and mentor to motivate, develop, recruit and retain future nursing leaders.

Stewardship:

• Assists in the development of the annual budget for the office setting and infusion centers to include personnel, operational and capital needs.
• Operates the unit within the budget by monitoring the budget monthly and is responsible for assisting in the completion of a variance report as indicated.
• Process requests with justification for additional unit needs outside of established budgets to the Department Director.
• Promotion of cost effective unit operations.
• Monitoring and ordering of unit supplies/pharmaceuticals and equipment maintaining adequate inventory to meet departmental needs.
• Assures that all equipment on the unit is operable and safe.
• Assumes accountability for all unit activities.
• Reviews or oversees the review of daily fee tickets, prior to posting, for accuracy to minimize claim rejections.
• Remains up-to-date on CMS and other payer requirements for prior authorization/pre-certification/pre-determination.
• Prepares and adjusts staffing plan based on unit census and acuity on a daily basis.
• Schedules are completed on time and in compliance with approved staffing plan.
• Serves as role model for all unit staff by setting an example of high standards in conduct, attitude, and performance and patient/family relations.
• Ensures compliance with budget expectations and corporate financial goals.

Customer Experience:

• Responsible for Patient Satisfaction as evidenced by positive patient satisfaction score for office setting and infusion centers.
• Contributes to the patient experience as evidenced by positive patient satisfaction scores and/or written compliments by patients/others as well as consistent performance in a team environment.
• Oversees case managers to assist with clinical interpretation of patient needs and assists with finding resources to improve the patient experience.
• Ensures compliance with all patients' safety goals.
• Serves as a professional role model and mentor to motivate, develop, recruit and retain future nursing leaders.
• Maintains an environment conducive to optimum safety for patients, visitors and staff.

Work Experience

QUALIFICATIONS REQUIRED:

• Education:
• BSN and/or related management degree OR
• 10+ years as RN with management experience highly recommended.
• Must have knowledge of Florida Nurse Practice Act, ONS Standards and requirements of all applicable regulatory agencies.
• Licensure: Current Florida RN license or endorsement.
• Certification:
• Must hold current AHA BLS Healthcare Provider Completion Card
• OCN certification preferred.
• ONS Chemotherapy/Biotherapy Certification within 6 months of start date.
• Experience:
• Minimum of 5 years acute care clinical experience preferred.
• Previous nursing management experience preferred.
• Meets all qualifications required in RN job description.
• Sound organizational skills to include time management and problem solving.
• Highly developed communication skills, verbal and non-verbal.
• Maintains professional competencies by attending continuing education programs and participates in professional organizations.
• Basic computer skills utilizing the windows environment.
• Language: Must be able to speak/understand the written and verbal instructions in the English language.

PHYSICAL DEMANDS:

• Must have visual acuity and hand-eye coordination to perform clinical tasks.
• Must have corrected vision and hearing to normal range.
• Must be able to lift, turn, pull, push or ambulate patients/equipment up to 90% of the assigned shift.
• Must be able to lift up to 40 pounds unassisted up to 33% of the assigned shift.
• Must be able to stand, walk, bend, and stoop up to 90% of assigned shift
• Potential for exposure to biohazardous waste, and known or unknown diseases.

MENTAL DEMANDS:

• Must have ability to display and promote the 9 commitments of service excellence.
• Must have ability to listen well and analyze needs from various ages and levels of education.
• Must have ability to access, interpret data and educate members of the healthcare team, patients, and significant others of various ages

Benefits

ABOUT HEALTH FIRST

At Health First, diversity and inclusion are essential for our continued growth and evolution. Working together, we strive to build and nurture a culture that recognizes, encourages, and respects the diverse voices of our associates. We know through experience that different ideas, perspectives, and backgrounds create a stronger and more collaborative work environment that delivers better results. As an organization, it fuels our innovation and connects us closer to our associates, customers, and the communities we serve.

Schedule : Full-Time

Shift Times : 800am_500pm

Paygrade : PG-43