Overview
At SCA Health, we believe health care is about people - the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization.
As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.
What sets SCA Health apart isnt just what we do, its how we do it. Each decision we make is rooted in seven core values:
Our values arent empty words - they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, youll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.
At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.
Your ideas should inspire change. If you join our team, they will.
Responsibilities
Clinical Department Educator RN is responsible for developing, conducting and evaluating inservice programs, orientation and continuing education for nurses, students and other staff in a specified clinical area; develops educational policies and procedures; serves as a resource person to staff and management; participates in Continuous Quality Performance Improvement activities; serves on special committees as needed; responsible for patient care as needed.
b) contributes to the growth and development of the department by participating in projects and committees i) participates in staff development programs, staff meetings, and all mandatory inservices
c) recognizes areas of strengths, limitations, and goals in self, and seeks ways to improve self using this knowledge i) enhances professional growth by accepting own responsibility for remaining current and competent, through membership and attendance, with professional organizations and review of current literature.
d) adheres to and supports the established policies of the hospital i) demonstrates knowledge of patients rights including, but not limited to, privacy, confidentiality, and access to records e) complies with all organizational policies regarding ethical business practices f) communicates the mission, ethics and goals of the organization as well as the focus statement of the department g) ensures that proper techniques and practices are used according to TVH standards of practice, policies and procedures, and physician preferences i) adheres to ASPAN standards of practice and POHA / PACU protocols
Cognitive / Critical Thinking Skills Required a) Uses clinical judgment and problem solving i) performs independent problem solving ii) makes decisions logically and deliberately iii) performs actions that demonstrate accountability iv) exercises safe judgment in decision making v) practices within legal and ethical guidelines vi) uses a series of sequential, interdependent decisions concerning the stages in planning for and managing the care provided to patient vii) evaluates patient outcomes by: • documenting progress toward standard of care • altering plan of care when standards of care are not met viii) sets sound priorities for sequencing and completing activities ix) is consistently alert to progress of patient and/or any potential problem(s) with patient x) is consistently aware of patient safety xi) knows how to seek resources for direction, when necessary xii) seeks resources for direction, when necessary
Ability to Assess Learning Ability and Behaviors Required in Teaching the Patient and Family b) considers patients and families readiness, willingness, and ability to learn depending upon their physical, emotional, and psychosocial development and condition c) demonstrates ability to assess the preferred learning style of the patient and family, and applies assessment to successfully teach d) eliminates barriers for patients to optimize care
Age-Specific Competencies Required z) displays an understanding of each patients cognitive, physical, emotional, and chronological maturity in the assessment, treatment, care and services undertaken aa) appropriately modifies approach to the patient based upon patient age i) demonstrates understanding of growth & development characteristics bb) provides appropriate interventions related to the safety of the patient cc) takes initiative to further own professional growth and development concerning the age of the patient i) independently reads healthcare literature ii) attends inservices and other educational sessions offered iii) shares this knowledge with peers
Cultural Values Assessment and Response d) recognizes, respects, and effectively deals with values and cultural beliefs of patients and their families ee) assesses for cultural beliefs about illness and healthcare of ethnic groups that are represented
COMMUNICATION a) maintains confidentiality of patients, department, and hospital information b) facilitates communication between patients, facility, and surgeons c) ensures patients and their families are provided pre- and post-op education and educational resources d) supports the patient and family in coping with the psychological aspects of their surgery e) serve as a clinical resource for facility and surgeon offices f) demonstrates ability to clearly express oneself verbally and in written communication i) receives and relays appropriate information accurately and promptly ii) collaborates with other service line members iii) serves as the primary point of contact between the patient, their family members, and the care team iv) applies basic verbal and non-verbal communication skills to identify and reduce anxiety in the patient v) thoroughly and legibly completes all documentation promptly and in an accurate manner vi) communicates in a well-enunciated manner g) demonstrates knowledge, proficiency and courtesy in using telephones and paging systems i) speaks with pleasant voice tones reflecting a courteous, caring manner h) notifies manager promptly of unusual conditions or problems encountered i) follows chain of command when dealing with problems
ATTITUDE a) exhibits excellent customer relations by demonstrating cooperation, courtesy and respect when interacting with patients, visitors, physicians and coworkers i) interrelates with ancillary departments, fellow employees, clients and physicians effectively and in a positive manner ii) relates with patients and families in a caring, concerned manner iii) respects privacy and dignity of patients and coworkers b) communicates in a tactful manner in regard to problem solving i) exhibits objectively in conflict/problem solving ii) approaches coworkers directly and honestly when conflicts arise and tries to resolve problems iii) exhibits positive behavior response to correction or guidance by manager c) encourages and promotes a positive working environment i) willingly assists others ii) functions as a "team" member iii) demonstrates attitude of caring, courteous and positive manner d) demonstrates acceptance and flexibility with procedures and assignment changes e) functions calmly and effectively during stressful and emergency situations
Qualifications
License or Certification
Total Education, Vocational Training, and Experience
Surgical Care Affiliates (SCA) partners with leading physicians, hospitals and health systems to develop and implement surgical services strategies across the country. With approximately 5,000 teammates, SCA operates more than 185 surgical facilities, including ambulatory surgery centers, surgical hospitals, and hospital surgery departments, in partnership with approximately 2,000 physicians and in affiliation with 45+ health systems.
At SCA, we put Clinical First. Our mission is to care for our patients, serve our physicians and improve healthcare in America by offering clinical systems, service line growth strategies, benchmarking processes, and efficiency programs that create measurable advantage for surgical facilities—clinically, operationally and financially.
An industry leader, SCA recently created industry-wide clinical outcomes reporting procedures, using metrics endorsed by the National Quality Forum. All SCA facilities pursue accreditation through The Joint Commission (TJC), the American Association of Ambulatory Surgery Centers (AAASC) or the Accreditation Association for Ambulatory Health Care (AAAHC).
Our facilities focus on short-term care and primarily provide non-emergency surgical procedures in many specialties, including orthopaedics, ophthalmology, gastroenterology, pain management, and otolaryngology, among others. Our facilities provide physicians with the logistics and support staff necessary to perform these procedures.
SCA is deeply committed to our core values of clinical quality, integrity, service excellence, teamwork, accountability and continuous improvement.