Clinical Nurse Educator

Job Title: Risk Evaluation and Mitigation Strategy (REMS) Clinical Nurse Educator

Job Description

The Risk Evaluation and Mitigation Strategy (REMS) Clinical Nurse Educator provides high-quality patient care and education to individuals enrolled in a Medication Therapy Program. This role focuses on counseling patients on FDA-mandated REMS medications, promoting therapy adherence, and ensuring safe and effective use of specialty drugs. The nurse educator collaborates closely with pharmacy support teams, maintains accurate clinical documentation, and supports patients and caregivers throughout their treatment journey. The ideal candidate is a compassionate and detail-oriented registered nurse who communicates clearly, solves problems proactively, and is self-motivated to help the team deliver exceptional patient care.

Responsibilities

• Counsel and educate existing patients on FDA-mandated REMS medications, including reading required statements verbatim to patients as part of the REMS program.
• Ensure patients and their caregivers understand their current therapy, including indications, dosing, and key safety information.
• Promote and support medication adherence by reinforcing treatment plans, addressing barriers, and monitoring ongoing compliance.
• Schedule medication refill deliveries and coordinate collection of copays, when applicable, to support uninterrupted therapy.
• Adhere to contracted and accrediting regulations as specified by individual drug requirements and REMS program guidelines.
• Complete thorough, accurate, and timely documentation using good documentation practices in accordance with industry standards and regulatory requirements.
• Discuss potential and current side effects with patients to educate them about treatment alternatives and support informed decision-making.
• Facilitate ongoing therapy adherence by addressing patient concerns, reinforcing education, and serving as a clinical resource.
• Identify and report adverse events (AEs) and product complaints (PCs) to the manufacturer, FDA, and other governing authorities as required.
• Verify specialty drugs and provide patient education on their appropriate use, safety considerations, and monitoring requirements.
• Serve as a conduit between providers and patients to support therapeutic longevity and continuity of care.
• Maintain accurate patient demographic information, medical history, and clinical records in compliance with federal HIPAA standards.
• Collaborate with Pharmacy Support teams to ensure timely and accurate delivery of specialty medications.
• Use computer systems for data entry, documentation, email communication, and web-based applications related to patient care and program requirements.
• Demonstrate professional phone etiquette when communicating with patients, caregivers, providers, and internal teams.
• Apply attention to detail and strong problem-solving skills to manage complex patient cases and ensure adherence to REMS and regulatory requirements.

Essential Skills

• Current, unrestricted Registered Nurse (RN) license in a compact state or primary licensure in North Carolina.
• Ability to obtain nursing licensure in all states and United States territories serviced within approximately 3 months of employment through supported licensing programs, subject to application guidelines.
• Associate, Bachelor, or higher degree in Nursing, or graduation from an accredited nursing diploma program.
• 5 or more years of nursing experience, with at least 1 year of inpatient or outpatient care experience preferred.
• Experience or familiarity with oncology or oncology nursing in inpatient and/or outpatient settings.
• Knowledge of Risk Evaluation and Mitigation Strategy (REMS) programs and their role in safe medication use.
• Strong attention to detail, particularly in documentation, regulatory compliance, and medication safety processes.
• Proficiency with computer skills, including email, word processing, spreadsheets, and web-based programs.
• Ability to perform accurate computer data entry and maintain organized electronic records.
• Effective oral and written communication skills, including the ability to clearly educate patients and caregivers.
• Experience with or openness to using motivational interviewing techniques to support behavior change and adherence.
• Ability to read, analyze, and interpret practice standards, professional journals, and technical procedures.
• Professional phone etiquette and the ability to manage patient and provider calls with empathy and clarity.
• Capability to identify, document, and report adverse events and product complaints according to regulatory requirements.

Additional Skills & Qualifications

• Background or experience in oncology nursing across inpatient or outpatient care environments.
• Familiarity with specialty pharmacy operations and specialty drug verification processes.
• Experience working with REMS programs or other medication safety and risk mitigation initiatives.
• Comfort working with accrediting and regulatory standards related to specialty medications and REMS requirements.
• Strong problem-solving skills and the ability to work independently with minimal supervision.
• Self-motivated, with a strong commitment to providing a high level of patient care and education.
• Ability to collaborate effectively with interdisciplinary teams, including pharmacy support staff and healthcare providers.
• Demonstrated ability to manage multiple tasks, prioritize responsibilities, and meet performance metrics.
• Experience supporting patients with complex therapies, including counseling on side effects and treatment alternatives.
• Comfort working in a partially remote, metrics-driven environment while maintaining high-quality patient interactions.

Work Environment

This role operates in a hybrid work environment. After a training period and once performance metrics are consistently met, the nurse educator typically works two days in the office and three days from home each week. The broader team primarily works from home, and collaboration occurs through phone, email, and web-based platforms. Standard work hours are Monday through Friday, 9:00 a.m. to 6:00 p.m. The position involves frequent use of computers for documentation, data entry, and communication, as well as regular phone interaction with patients, caregivers, providers, and internal teams. The work setting emphasizes regulatory compliance, patient privacy in accordance with HIPAA, and adherence to good documentation practices while supporting a professional, supportive, and patient-focused culture.

Job Type & Location

This is a Contract to Hire position based out of Cary, NC.

Pay and Benefits

The pay range for this position is $40.00 - $40.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Cary,NC.

Application Deadline

This position is anticipated to close on Jul 14, 2026.

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 20,000 consultants and 5,000 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. We are proud to be an Engineering News-Record (ENR) Top 500 Design Firm for our engineering design services and a ClearlyRated Best of Staffing winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.