Clinical Medical Assistant - Cleveland - Full-Time

Job Summary:

The Certified Medical Assistant (CMA) provides direct and indirect patient care in ambulatory settings under the supervision of physicians, nurse practitioners, physician assistants, RNs, or LPNs. This role supports the delivery of safe, efficient, and age-appropriate care by assisting with exams, procedures, screenings, and documentation, while ensuring compliance with state regulations and practice policies. CMAs also manage patient flow, maintain accurate medical records, perform basic laboratory and clinical tasks, administer medications, and educate patients on home care and assistive devices. As part of a collaborative, teambased model, the CMA contributes to quality improvement initiatives and helps optimize the overall patient experience.

Education:

Required:

High school diploma or GED plus completion of an accredited medical assistant program OR military equivalent training.

Preferred:

Experience:

Required: 0-2 years CMA experience or specialty certification

One year of clinical medical assistant experience within the last 5 years.

Preferred:

Previous MA experience

Phlebotomy Skills

Position Requirement(s): License/Certification/Registration

Required:

BLS completed prior to going to the unit/department and to be maintained going forward.

Clinical Medical Assistant Certification

Preferred:

For Medical Assistants who work in areas with DNV Advanced Specific Disease Certification requirements:

• Ortho: 4 hours education annually
• Stroke: 1 hours education annually
• Spine: 2 hours education annually

Department Position Summary:

The employee must be able to:

Patient Care

• Deliver age-appropriate care across the lifespan.
• Assess patient data and identify individual needs.
• Provide care in accordance with unit policies and procedures.
• Support patient flow: scheduling, escorting to exam rooms, assisting with transfers, specimen collection, history-taking, and screenings.
• Assist providers and nurses with procedures, charting, patient/family instructions, and communication.

Clerical Support

• Manage patient records and documentation.
• Obtain lab, imaging, and referral reports.
• Complete forms and requisitions.
• Schedule appointments and verify insurance/demographics.
• Maintain and update charts; review in-basket messages.

Environmental Duties

• Prepare and clean instruments, equipment, and exam rooms per protocol.
• Run and document equipment quality controls.
• Maintain logs (refrigerator, samples, quality control).
• Order, stock, and restock supplies.

Organizational Responsibilities

• Uphold patient rights and respond to emergency codes.
• Communicate patient or staff concerns to supervisors.

Clinical/Medical Assisting

• Apply aseptic technique, sterilization, and instrument preparation.
• Record vital signs and prep for exams.
• Administer medications (oral, injection) and verify prescriptions.
• Assist with minor surgeries, pre/post-surgical care, dressings, and suture removal.
• Handle biohazard waste safely.
• Provide therapeutic modalities and patient education (assistive devices, body mechanics, home care).
• Perform lab procedures per OSHA standards, including CLIA-waived testing.
• Conduct venipunctures, capillary punctures, and specimen handling (urine, throat, vaginal, stool, sputum). (Venipuncture requires additional training)
• Perform electrocardiography. (Additional training required)

'286021