Clinical Manager - Registered Nurse (RN)

What Youll Do:

• Responsible for the day-to-day operations and delivery of home health and home care services to patients/clients in their place of residence of an assigned branch(es) or service area under the supervision of the Director of Clinical Services and in accordance with agency policy and procedures which meet Medicare, Medicaid, accrediting body, as well as all local, state, and federal laws and regulations
• Strives to always provide the highest-level quality of care and customer experience
• Supervises the Clinical Coordinator and assisting and trouble shoots with the Clinical Coordinator ensuring that all patient demands are met; may fill-in for the Clinical Coordinator when absent
• Acts as Director of Clinical Services in his/her absence
• Is a part of the Clinical Leadership Team and available to leadership and assigned team members during operating hours and after hours as needed.
• Understands and adheres to established agency policies and procedures and displays a willingness to support policies and procedures using appropriate channels to seek changes of such policies
• Participates in the development of standards which ensure safe and therapeutically effective and fiscally responsible services to patients/clients
• Consults with the Director of Clinical Services in determining a staffing pattern which promotes a clinically safe and fiscally responsible level of utilization of home care personnel
• Perform patient visits during peak periods or during staffing shortages and may have on-call responsibilities
• Actively participates in the recruiting, hiring and orientation of all new team members under his/her supervision
• Ability to supervise, guide and develop patient/client care team skills and performances
• Works with the Director of Clinical Services involving staff performance improvement issues including the termination of any staff supervised including documenting and presenting any required disciplinary action
• May participate in the preparation and education of policies and procedures as required to ensure that all assigned staff follow all Medicare, Medicaid, accrediting body, local, state and federal laws and regulations
• Responsible for the interdisciplinary team case conferences, staff meetings and in the decision to accept patient care referrals based on staffing and referral appropriateness
• Ensures patient/client documentation is completed in accordance with Agency policy and addresses late documentation as it occurs and monitors for improvement
• Works with Quality Assurance (QA) to ensure the development of individualized plan of care and the oversight of patient care for assigned patient/client census for appropriateness and improved patient/client outcomes
• Reviews patient medical records for Agency, accrediting body, local, state, and federal compliance as part of QAPI and/or as required
• Actively participates in Agency ongoing Quality Assessment and Performance Improvement (QAPI) program and is responsible for the successful implementation of any action plans required
• Participates in the coordination of Agency's services with the services of other community agencies
• Identified and investigates any reports of any problems relating to patient care and/or an employee's well-being
• Immediately reports/documents and investigates any accident, incident, lost articles, or unusual occurrence and involves the Director of Clinical Services
• Develops a cooperative relationship and communicates effectively and professionally with physicians
• Serves as a role model for all colleagues by setting an example of high standards in dress, conduct, cooperation, and job performances
• Attends pertinent continuing education programs other than routine in-services and shares information with staff
• Monitors equipment inventory to meet the demand and ensures staff has what is needed to deliver appropriate care