Clinical Manager

Pikes Peak has an immediate opening for a Clinical Manager.  RN license required. 

Pikes Peak Hospice & Palliative Care, named one of The Gazette’s Best Workplaces of 2025, is a trusted leader in compassionate end-of-life care. Our dedicated professionals provide exceptional support to every patient and family, and they stay because of our supportive culture, high clinical standards, and meaningful connections throughout the organization and community. 

Location: Colorado Springs, CO

Status: Full-time

Schedule: Monday-Friday, 8-5

Annual Pay Range: $87,339 - $102,627

Supplemental Pay: Based on position, schedule and/or availability:  Paid Mileage/Shift Diffs/Stipends 

Mileage and Expense Reimbursement: Sixty-two and a half cents per mile – one of the highest in the industry!

CULTURE, BENEFITS AND PERKS: 

• We value engagement, community, and outreach initiatives and know it matters for our team members and our patients. We provide welcoming and supportive care to our patients and a work environment where all team members feel respected and valued.
• We support a culture of work-life balance and provide team members with two, free, confidential and robust benefit programs designed to provide solutions to the logistical and financial problems that arise in life. 
• Employer pays over 90% of employee medical premium in some plans
• Health Savings Account (HSA) with significant Employer Funding: Single $1,000, Family $2,000 
• Healthcare Benefits are effective on the 1st of the month following date of hire
• Extensive Paid Time Off (PTO/Vacation Pay): 18 days in the first year for FT team members
• Seven Paid Holidays with an additional Floating Holiday
• 403(b) Retirement Plan with Employer Match: 50% match up to 8% of total compensation
• Company-Paid Life and AD&D Insurance
• Career & Logo wear 
• Education Reimbursement Program
• Clinical Career Ladders
• Certification Pay
• Generous Discover-a-Star Team Member Referral Program
• Team Member Service Awards
• Early Wage Access
• Legal and Identity Protection
• Robust Leadership Development Training Programs 

REWARDING WORK YOU WILL DO:

Responsible for all aspects of the overall management, supervision and coordination of services provided in outpatient and/or inpatient facility areas.  The Clinical Manager is a member of the Interdisciplinary Team/Group IDT/IDG).

• Oversees all direct and indirect patient and family services provided by staff on the interdisciplinary team (IDT).
• Provides management and supervision of the team including recruitment, orientation, training, performance/productivity management, motivation and maintaining records. 
• Oversees and monitors their teams’ EMR documentation to ensure timeliness and accuracy, reflecting the appropriate quality, continuity and level of care for patient and family needs.
• Provides supervision, training and support to all direct reports on a regular basis, ensuring best practices are being met to enhance patient and family satisfaction.  Emphasizes the importance of quality measures, such as CAHPS, HIS and other industry standards.  
• Manages staff workload according to referrals, census and acuity to maximize productivity, efficiency of agency resources and appropriate stewardship.  Responsible for ensuring appropriate team/patient staffing ratios are maintained.
• Coordinates and attends meetings, to include IDT/IDG, team discipline, patient conferences and other meetings as needed to ensure coordination of services in all care settings.
• Addresses customer complaints through evaluation and follow-up, taking corrective action if warranted.
• Monitors and enforces compliance with all regulatory agencies governing patient care.
• Actively participates in regulatory surveys and serves as a liaison between the team members and surveyors.
• Participates in operational budget planning and implementation by managing the proper utilization of durable medical equipment (DME), medical supplies, drugs and appropriate patient care staffing levels.
• Partners with the Finance Department to ensure the billing process is accurate and timely. 

WHAT WE ARE GOING TO LOVE ABOUT YOU:

• Minimum Education:   Bachelor’s degree in health care, business or related field.  In lieu of Bachelor’s degree, relevant experience may be considered.
• Minimum Experience:  Three (3) years of responsible supervisor experience in healthcare (hospice experience preferred).
• Required License:  Current Colorado RN license required.  Valid Colorado state driver’s license and automobile insurance. Current CPR certification (for Pathways, The Denver Hospice and Pikes Peak affiliates).  CPR must be provided and/or obtained within 14 days of hire.  

PHYSICAL REQUIREMENTS:

• Ability to lift/push/pull minimum of 30 lbs.

Care Synergy is a network of mission driven, nonprofit healthcare organizations dedicated to caring for very ill, frail, and primarily elderly individuals by keeping them at home and out of the hospital while maximizing comfort, dignity, and quality of life.

The Care Synergy enterprise includes a group of collaborating nonprofit Affiliates across Colorado’s Front Range that share resources, expertise, and infrastructure to deliver high quality, compassionate care. Collectively, the enterprise generates approximately $100 million in annual revenue and serves thousands of individuals and families each year through hospice, home health, palliative care, CAPABLE, wellness, and PACE programs.

Across the Care Synergy network, the organizations provide significant community impact, including more than 7,000 hospice patients served annually, more than 2,000 palliative care patients, more than 355,000 hospice days of care each year, and more than $1.6 million in charitable care provided annually.

Care Synergy affiliated programs include The Denver Hospice, Pathways Hospice, Pikes Peak Hospice and Palliative Care, Colorado Visiting Nurse Association, CAPABLE, and Superior Medical Equipment, along with PACE programs including Colorado PACE and Pathways PACE.  

If you need assistance completing the electronic application please contact our Talent Acquisition team via email at cs-recruitment@caresynergynetwork.org. You may also call the Human Resources Department at (303) 228-5647. Applications can be completed in-person at any one of our affiliate office locations.

The Organization does not discriminate in employment opportunities or practices on the basis of race, color, religion, gender, gender identity, pregnancy, national origin, age, disability, creed, ancestry, genetic information, marital status, sexual orientation/identity, transgender status, military or veteran status, or any other characteristic protected by federal, state, or local law. This prohibition includes unlawful harassment based on any of these protected classifications.