Clinical Manager - Adult Services

Salary - $80,000-$88,000 commensurate upon experience

It is not typical for an individual to be hired at or near the top of the range for their role. Actual placement within range will be contingent upon a number of factors, including but not limited to the candidate's qualifications, education, experience, internal equity and alignment with market data

JOB SUMMARY

You will be responsible for managing the day-to-day operations of our Outpatient clinics, hiring and supervising staff, as well as providing leadership in department meetings and activities. The Clinical Manager may have a small caseload depending on number of staff supervised and department needs. Managers may also conduct assessments, and triage for emergent or walk-in clients. The Clinical Manager contributes to agency organizational life by participating in agency wide task forces, committees, or problem-solving teams, as requested and agency visibility and development of community linkages by representing the Village in community groups or committees.

Program Summary

The Clinical Manager maintains a partial caseload and productivity targets dependent on the number of staff members supervised and provides diagnostic and psychotherapeutic services to adults using evidence-based practices, including to individuals, groups, and families. The manager conducts Assessment, triages for emergent clients or walk ins to Adult Services, Treatment Planning, Discharge Planning, Case Management, and engagement of clients and is responsible for maintaining associated client records.

KEY RESPONSIBILITIES

1. Provides clinical and administrative supervision of staff and maintains daily clinic staffing to ensure adequate clinical coverage and participation in implementation and integration of Results Based Accountability in day-to-day operations of program.
2. Participants in hiring and performance management of staff and ensures staff training needs are met.
3. Provides clinical on-call back up for program and case coverage as needed.
4. Works with staff to ensure strong treatment plans for clients and assists with crisis intervention as needed.
5. Collaborates with Program Director to develop and monitor budget performance of program and assists with timely completion of monthly billing and fiscal reports as applicable.
6. Contributes to program functioning by assuming responsibility for special tasks or leadership in special projects as appropriate.
7. Tracks completion of all required documentation from clinical staff, follows up with staff on documentation completion as necessary, and completes any other documentation and reports required by agency and program policies and funding sources accurately and on time.
8. Monitors program standards to ensure program is in compliance with any grant/funder requirements.
9. Collaborates with other Village programs to enhance the quality and coordination of services.
10. Works as a team member with other clinical and administrative staff to respond to client and programmatic needs, including the implementation of agency policies, procedures, and initiatives.
11. Participates in identifying opportunities for programmatic expansion and completion of proposals, as well as in in planning and developing department procedures.
12. Attends and represents The Village in network and collaborators meetings as needed.
13. Maintains liaison role with funder(s) and submits reports as required.
14. Ensures data-driven continuous quality improvement in program.
15. Participates in management trainings to develop/enhance supervisory skills, when requested.

EDUCATION

• Master’s degree in social work, psychology, or other licensed counseling degree.
• State of CT license required (i.e., LCSW, LPC, LMFT, Psychologist, PhD/PsyD)

EXPERIENCE

• Minimum of 5 years’ experience providing clinical services; minimum of 3 years as a clinical supervisor.
• Excellent oral and written skills and ability to communicate comfortably with clients, staff, referral sources, and the public.
• Organized and able to work independently with minimal supervision. Flexible and able to multi-task.
• Proficient with word processing and spreadsheet applications. Possess solid general computer skills, including ability to work in a Windows environment. Familiarity with Electronic Health Records is required, and knowledge of specific applications used by The Village and its referral sources is a plus.
• Must be culturally competent to serve diverse client population; bi-lingual (English/Spanish) strongly preferred.
• Physically able to perform the essential functions of the position, with or without reasonable accommodations. These responsibilities include but are not limited to, the ability to function safely in a therapeutic situation, including provision of services in client homes or host settings.

Benefits: