Acute Care, Business Development, Case Management, Clinical Assessment, Critical Care, Customer Retention/Renewal, Customer Satisfaction, Customer Support/Service, Dental Insurance, Employee Assistance Plan, Hospital, Hospital Administration, Market Share, Marketing, On Call, Patient Admissions, Patient Assessment, Patient Care, Patient Education, Prescription Drugs, Quality of Care, Registered Nurse (RN), Safety/Work Safety, Sales, Strategic Planning, Training/Teaching
LOCATION
Cleveland, OH
POSTED
12 days ago
Overview
Select Specialty Hospitals
&
Cleveland Clinic Rehab Hospitals
Cleveland, OH
Clinical Liaison (RN, RT, PT, OT, or SLP)
This Clinical Liaison will be responsible for admitting patients to Critical Illness Recovery Hospitals and Inpatient Rehabilitation Hospitals
Salary: $70,000 - $96,000 annual base salary, based on experience, plus uncapped monthly bonus plan
Schedule: M-F 8am - 4:30pm, plus weekend rotation
Why Join Us:
Earn More: Uncapped monthly bonus program
Start Strong: Extensive and thorough orientation program to ensure a smooth transition into our setting
Recharge & Refresh: Generous PTO and Paid Sick Time for full-time team members to maintain a healthy work-life balance
Your Health Matters: Comprehensive medical/RX, health, vision, employee assistance program (EAP) and dental plan offerings for full-time team members
Invest in Your Future: Company-matching 401(k) retirement plan, as well as life and disability protection for full-time team members
Your Impact Matters: Join a team of over 44,000 committed to providing exceptional patient care
Position Summary
Clinical Liaisons perform clinical assessments of referred patients, then counsel with patient families to assist them in making the best care decisions for their loved-one. Liaisons partner with hospital case managers to create smooth patient transfer processes and to help remove payer-related and operational barriers to getting appropriate patients into the best next level of care. This is a salaried position with monthly bonuses. The hours are Monday- Friday with rotating weekend/holiday on-call responsibility.
Responsibilities
Specific Duties
Work with hospital case managers and physicians to identify and transition patients into the next, most appropriate level of care: Critical Illness Recovery or Acute Rehab hospital
Educate referral sources on services provided by our hospitals.
Demonstrate excellent customer service skills with focus on referrer satisfaction and account retention.
Educate referred patients and families on acute rehabilitation and/or critical illness recovery programs.
Deliver staff educational programs, hospital tours, meetings, etc. in assigned hospitals.
Develop strategies to grow market share in core business lines in assigned hospitals. Creates quarterly goals and objectives and submits to supervisor.
Works with VP/Director Business Development to identify opportunities for expansion of strategic business initiatives.
Current state licensure as a Registered Nurse, Respiratory Therapist, Physical Therapist, Occupational Therapist, or Speech Language Pathologist required.
Demonstrated familiarity with hospital admissions procedures.
Proven track record in sales and marketing with a least one year experience in a related position, preferred.
Additional Data
Equal Opportunity Employer, including Disabled/Veterans
About the Company
S
Select Medical Corp
Superior quality and care. Compassion and Respect. Results oriented. Teamwork. Resourcefulness. These are the core values upon which Select Medical was built. Since its founding in 1996, Select Medical has passionately focused on providing superior, patient-centered care that improves quality of life.Co-founded by Rocco Ortenzio and Robert Ortenzio, Select Medical began as a regional provider of outpatient physical rehabilitation. Contract therapy was added to the company's specialized health care offerings in 1997, and was quickly followed by the introduction of long-term acute care in 1998. In 1999, Select Medical made one of its largest acquisitions by purchasing NovaCare Physical Rehabilitation and Occupational Health. In three years, Select Medical had grown from a small start-up into a diversified health care company with a national presence. This progressive yet responsible growth was one attribute that led to the company's recognition as one of the Best Managed Companies in America by Forbes magazine.