OVERVIEW: The Clinical Liaison serves to develop and maintain key relationships that generate admissions to Jasper Grove Recovery facilities with every Hospital, Psyciatric Facility, and medical/clinical groups. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Perform Market Research across the defined territory to identify target accounts • Cultivate new relationships with Hospitals, Psyciatric facilities, Urgent Care Centers, Physician Groups, and Large Clinical Groups of at least 10 practitioners • Visit every hospital, every shift, at least every week, within the defined territory • Obtain at least 30 touches per week from non-Hospital accounts, visiting them, dropping brouchures, and providing educational resources • Deliver at least one pitch deck per month to obtain strategic relationship with Hospital or equivalent large group to be referral partner of choice (i.e. Time Team or equivalent) • Maintain accuracy and up to date status of CRM activities • Maintain Continuing Education program to provide CE credits monthly for targeted nurses, social workers, and other practitioners • Ensure substantial attendance at CE workshops (10+ monthly) • Ensure healthy sign up for Landmark list serve monthly email generated by marketing (at least 50) • Utilize marketing generated pamphlets about relevant articles to target population weekly • Generate at least 12 commercial admissions per month within six months of facility opening or start date • Perform all other tasks assigned by supervisor COMPETENCIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Intellectual • Exude confidence and get past gatekeepers • Present a profitability analysis to P&L managment • Thoroughly assess the market to identify potential referral partners and community events • Find quick solutions to get patients from current location to the facility Interpersonal • Possess excellent communication skills both verbal and non-verbal • Communicate effectively with a wide variety of individuals • Possess a high sense of urgency to get results quickly Leadership • Build and maintain relationships Organization • Maintain accurate and up to date CRM • Efficiently and effectively use time to build new relationships and optimize existing relationships Self-Management • Operate independently to understand a market and successfully drive admissions from identified referral partners Language, Math and Reasoning • Define problems, collect data, establish facts, and draw valid conclusions
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