Clinical Informaticist II - Converge Clinical Informatics

Summary:

The Clinical Informaticist II is responsible for assisting in the operation and administration of clinical information systems, collaborating with clinical and technical associates to enhance workflow methodology and tools. The Clinical Informaticist maintains an end-user centric focus when contributing to the system; this includes analysis, testing, documentation, education, evaluation, implementation, and optimization activities to enhance technology adoption and efficiencies that improve workflow and patient safety. The Clinical Informaticist provides continuous support to identify opportunities for clinical information system improvement. This position is exempt. 

Responsibilities:

• Collaborate with Clinical Informatics colleagues across the enterprise to drive strategic goals and vision for the department and CHRISTUS Health
• Collaborate with Clinical Informatics colleagues to focus on standardized best practice workflow processes and clinical content to ensure alignment across all ministries, to create efficiencies and improve patient safety
• Contribute to knowledge transfer and dissemination of best practices across the ministries with the use of information structures, information processes, and information technology
• Assess clinicians for efficient and effective maximization of clinical information systems as it relates to patient care, user satisfaction, clinical productivity, and quality outcomes
• Collaborate with Clinical Informatics colleagues in the development and/or revision of initiatives or programs related to data collection, retrieval, analysis, and interpretation to assist in optimizing patient outcomes and/or effectiveness and efficiency
• Identify and implement improvement opportunities with workflow processes and clinical information systems as they relate to the practice of clinicians/providers
• Provide end-user support to clinicians, using critical thinking and troubleshooting skills
• Demonstrate effective communication and interpersonal skills when interacting with other people, both individually and in groups
• Demonstrate sound understanding of clinical practice as it pertains to the integration of clinical information systems and impact on end users
• Assist in reporting any identified EHR (Electronic Health Records) compliance issues/concerns at the Ministry level and escalate utilizing proper chain of command
• Provide on-going end user clinical health information support with all upgrades, new releases, and enhanced functionality
• Assist with communicating to clinical end users any system changes, new functionality, workflow process changes, and downtime procedures as they relate to the electronic medical record
• Foster relationships with ministry leadership and departments such as Information Services, Quality, Case Management, Revenue Cycle, and Finance to ensure effective communication, to meet business and financial requirements
• Requires minimal instruction on day-to-day work and detailed instructions on new assignments
• Escalates operational problems and technical issues to senior team members and management
• Makes decisions regarding own work on primarily routine cases
• Models/mentors and trains team members within their own clinical informaticist role
• May mentor and train team members on informatics supported clinical information systems
• Works under minimal supervision, uses independent judgment requiring analysis of variable factors
• Collaborates with senior team members to develop/validate methods, techniques, and analytical approaches
• Solves or escalates operational problems and technical issues to senior team members and management
• Set priorities, plans, and manages a diverse set of tasks
• Provides effective customer service by being courteous, polite, and friendly
• Participates in discovery visits and workflow reviews as part of pre-implementation activities
• May be required to work long hours during critical problems
• Responsible for other duties and special projects as assigned

Requirements:

Education/Skills

• Bachelor’s degree with a healthcare designation - or - 4 years of clinical experience with a clinical certification or licensure, in lieu of degree strongly required
• Strong knowledge of clinical information systems, clinical informatics, data management and administration
• Advanced knowledge of Microsoft Office products
• Excellent verbal and written skills, strong interpersonal skills, and the ability to work independently and as a member of a team

Experience

• Preferred 3-5 years previous clinical informatics experience or equivalent

Licenses, Registrations, or Certifications

• Valid Driver’s License
• Clinical certification or licensure (i.e., RN, LVN, RT) strongly preferred
• Epic certification/accreditation/self-proficiency preferred

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time