Clinical Director - Employee Assistance Program (Federal Agency)

Clinical Director - Employee Assistance Program (Federal Agency)

Location: Rockville, MD (with regional coverage: King of Prussia PA, Atlanta GA, Lisle IL, Arlington TX, Chattanooga TN)

Employment Type: Full-time with benefits

Salary Range: $130,000 - $165,000 annually

About the Role

CLFC Healthcare & Communications is seeking an experienced Clinical Director to lead an Employee Assistance Program (EAP) serving approximately 2,800 employees across a federal agency headquartered in Rockville, MD, with regional offices nationwide. The Clinical Director provides clinical oversight for all EAP services including 24/7 counseling, crisis intervention, critical incident stress management, wellness programming, and supervisory consultations.

Key Responsibilities

• Provide clinical oversight and supervision for all EAP counseling and crisis intervention services
• Manage a nationwide network of licensed counselors providing face-to-face and telehealth sessions
• Lead critical incident stress debriefing (CISD) and critical incident stress management (CISM) responses
• Develop and deliver wellness workshops, trainings, and health promotion campaigns
• Provide supervisory consultations and management referral support
• Ensure compliance with federal EAP standards, HIPAA, and professional ethics
• Generate quarterly utilization reports and program effectiveness analyses
• Coordinate with agency leadership on program development and service enhancements
• Manage quality assurance processes including counselor credentialing and performance monitoring

Required Qualifications

• Master's degree or higher in Psychology, Social Work, Counseling, or related behavioral health field
• Active, unrestricted clinical license (LCSW, LPC, LMFT, or Licensed Psychologist) in Maryland
• Minimum 10 years of clinical supervisory experience in behavioral health or EAP settings
• Experience managing multi-site, multi-state EAP or behavioral health programs
• Knowledge of federal workplace requirements and EAP best practices
• HIPAA compliance expertise
• Ability to obtain and maintain federal security clearance

Preferred Qualifications

• Certified Employee Assistance Professional (CEAP) certification
• Prior experience with federal agency EAP contracts
• CISM/CISD certification (ICISF or equivalent)
• Experience with 24/7 crisis hotline operations
• SAP (Substance Abuse Professional) qualification per DOT 49 CFR Part 40

Compensation and Benefits

• Competitive salary: $130,000 - $165,000 annually
• Comprehensive health, dental, and vision insurance
• Paid time off and holiday pay
• Professional development and continuing education support
• Federal healthcare experience enhances career trajectory

About CLFC Healthcare & Communications

CLFC Healthcare & Communications provides healthcare staffing and language access services to federal, state, and local government agencies nationwide. With 500+ healthcare professionals and 200+ interpreters, CLFC delivers reliable workforce solutions across the country. CLFC is a Small Business and Self-Certified Small Disadvantaged Business. Equal Opportunity Employer.