Clinical Care Partner/Scribe - Southeastern Spine Institute

Novant Health Southeastern Spine Institute is looking for a Clinical Care Partner! This position fulctions similarly to a Medical Assistant in coordinating the clinical and administrative tasks required to keep the clinic running smoothly. 

• Location: 1625 Hospital Drive, Mount Pleasant, SC 29464 
• Status:  Full Time, 40 hours/week
• Schedule: Monday-Friday, 8am-4:30pm 

The Novant Health Southeastern Spine Institute is a world-class specialty center offering the best in spine health expertise, technology, and procedures, including orthopedic spine surgery, neurosurgery, pain management, and physical medicine/rehabilitation. Our facility includes a state-of-the-art ambulatory surgery center, committed to providing a compassionate, quality-focused patient experience. 

• Education: High School Diploma or GED, required.
• Experience:
  • Two years Acute experience for CNA 1, preferred.
  • One year CNA2 or EMT, preferred.
  • One year experience in healthcare setting or Physician Assistant or medical school student enrolled in an accredited program or gap year, preferred.
• Licensure/Certification:
  • NA I in good standing within the NA registry; OR required
  • NA II in good standing with NA II certification with required state; OR required
  • EMT current credential in appropriate state; OR Required
  • One year clinical (medical) office experience; OR required
  • Physician Assistant or Medical School student enrolled in accredited program or in gap year, required
• Additional Skills (required):
  • Ability to successfully complete generic and department specific skills validation and competency testing.
  • Basic computer skills for documentation.

Key Duties: 

• Preliminary Clinical and Patient Care: Perform and document preliminary exams (vitals, height, weight), interview patients for history/needs, and assist clinicians with examinations, treatments, tests, and procedures within the scope of practice.

• Clinical Support and Safety: Monitor patient conditions, notify the care team of changes or abnormal data (vitals, blood glucose), ensure exam rooms are clean per protocol, and restock routine supplies.

• Clerical, Administrative, and Billing: Assist with patient registration, scheduling, check-out, greeting patients, verifying demographics and insurance, collecting co-payments, and coding nursing visits/procedures for billing.

• Teamwork and Professional Competency: Actively participate in team-based care, maintain open and professional communication with co-workers, and ensure continual competence through annual clinical reviews, skills check-offs, and mandatory education.

• Scribe: Assist providers with documentation and clinic flow