Administrative Skills, Certified Medical Assistant, Clinical Assessment, Clinical Medicine, Clinical Support, Communication Skills, EMT-Paramedics, HIPAA (Health Insurance Portability and Accountability Act), Healthcare, Licensed Practical Nurse/Licensed Vocational Nurse, Maintain Compliance, Medical Assistance, Medical Office Administration, Medical Products, Medical Treatment, OSHA, Operational Support, Outpatient Care, Patient Admissions, Patient Education, Patient History, Patient Registration, Quality Assurance, Quality Management, Regulations, Safety Standards, Tuition Reimbursement
UnityPoint Clinic
Clinical Care Attendant
Ankeny Express Care
Ankeny, IA
Monday-Friday - 3 x 12 hours shifts (8AM-8PM x 3 days/week)
+Weekend/Holiday rotation
Full-time + benefits
The Clinical Care Attendant supports providers by assisting with clinical and administrative tasks in a fast-paced outpatient setting. This role includes patient intake, vital sign collection, performing point-of-care tests, assisting with procedures, and ensuring a smooth patient experience from arrival to checkout. The attendant acts as a key team member, facilitating communication between patients, providers, and staff while maintaining compliance with clinic policies and regulatory standards.
Why UnityPoint Health?:
At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.
Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:
- Expect paid time off, parental leave, 401K matching and an employee recognition program.
- Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
- Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.
With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.
And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.
Find a fulfilling career and make a difference with UnityPoint Health.
Responsibilities:
- Greet, register, and room patients; collect vital signs and patient history.
- Assist providers with clinical procedures and perform point-of-care testing as directed.
- Provide patient education and comfort, review after-visit instructions, and conduct follow-up calls.
- Maintain exam rooms, medical supplies, and clinic logs per protocol.
- Communicate with patients, providers, pharmacies, and staff effectively.
- Ensure compliance with HIPAA, OSHA, CLIA, and safety standards.
- Participate in clinic meetings, trainings, and quality improvement initiatives.
- Perform additional duties as assigned to support clinic operations.
Qualifications:
- Current Iowa certification as EMT, Paramedic, LPN, or CMA
- IF EMT/Paramedic: Current and Active Permit to Practice/License in State of Practice
- IF LPN: Current and Active/Unencumbered LPN License in State of Practice
- IF Certified Medical Assistant: Graduate of an accredited program for Medical Assistants (Certificate, diploma, or associate’s degree) required.
- Certified or Registered Medical Assistant through one of the following required:
- National Healthcare Association
- American Association of Medical Assistants
- National Center for Competency Testing
- National Certified Medical Assistant
- National Association of Health Professionals
- American Registry of Medical Assistants
- American Allied Health
- American Medical Technologists
- Clinical experience preferred!
- Epic experience a plus!
- For positions within UnityPoint Clinic, team members may be required to work at or to float to other locations to support optimized staffing