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Clinical Assistant / Eye Care Technician

Eye Doctor Louisville

Frankfort, Kentucky

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JOB DETAILS
SKILLS
Administrative Procedures, Administrative Skills, Allergies, Artificial Intelligence (AI), Certified Nursing Assistant (CNA), Clinical Study Publications, Clinical Support, Communication Skills, Computer Skills, Detail Oriented, E Programming Language, EMT-Paramedics, Equipment Maintenance/Repair, Healthcare, Housekeeping/Cleaning, Identify Issues, Infection Control, Interpersonal Skills, Inventory Levels, Lift/Move 50 Pounds, Medical Assistance, Medical Imaging, Medical Records, Medical Treatment, Medications, Ophthalmology, Patient Care, Performance Reviews, Phlebotomy, Physical Demands, Safety Process, Sterilization, Team Player, Testing, Training/Teaching
LOCATION
Frankfort, Kentucky
POSTED
Today
We are seeking a compassionate, detail-oriented Clinical Assistant / Eye Care Technician to join our ophthalmology team. In this role, you will work directly with patients and providers to support high-quality eye care by gathering patient information, performing basic clinical testing, documenting medical histories, and assisting with patient flow. Previous healthcare or direct patient care experience is preferred, but ophthalmology experience is not required. We provide comprehensive on-the-job training for motivated candidates who are eager to learn a new specialty and deliver exceptional patient care.
 
No ophthalmology experience? No problem. We welcome candidates with healthcare or direct patient care experience and provide comprehensive training in ophthalmic testing, procedures, and patient care. Medical Assistants, CNAs, EMTs, Patient Care Technicians, Phlebotomists, and other healthcare professionals are encouraged to apply.

Education and Experience

  • High school diploma or equivalent required; some college preferred.
  • Previous experience in a healthcare, clinical, patient care, medical assistant, CNA, EMT, PCT, or similar role preferred.
  • Ophthalmic or Optometric experience preferred

Essential Skills and Abilities

  • Strong communication and interpersonal skills.
  • Empathetic personality with concern for patients’ needs.
  • Strong organization with attention to detail.
  • Ability to work as a team member.
  • Demonstrated computer literacy.

RESPONSIBILITIES

Patient Care & Clinical Support

  • Welcome patients and explain office procedures, tests, and what to expect during their visit.
  • Obtain and document patient medical histories, medications, allergies, and chief concerns.
  • Perform clinical testing and accurately document patient information in the medical record.
  • Assist providers with examinations, procedures, and patient care activities.
  • Support ophthalmic imaging and diagnostic testing as needed.
  • Maintain high standards of patient service, professionalism, and confidentiality.
  • Follow infection control, safety, and sterile processing protocols.

Patient Flow & Care Coordination

  • Escort patients from the waiting area to exam and testing rooms.
  • Facilitate efficient patient flow throughout the clinic and communicate delays or scheduling changes as needed.
  • Help ensure patients remain informed and comfortable throughout their visit.
  • Collaborate with providers, technicians, and front desk staff to support a positive patient experience.
​Equipment & Room Maintenance
  • Prepare exam and procedure rooms for patient visits.
  • Perform routine cleaning, stocking, and maintenance of clinical equipment.
  • Troubleshoot basic equipment issues and report ongoing concerns to the appropriate supervisor.
  • Assist with sterilization and proper storage of instruments according to office protocols.

Administrative Support

  • Maintain exam room supplies and inventory levels.
  • Follow established clinical and administrative procedures and seek guidance when needed.
  • Complete assigned training and demonstrate a commitment to continuous learning.
  • Perform other duties as assigned.

Physical Demands and Work Environment

This role operates in a professional office setting. Physical demands include talking, hearing, using hands and fingers, standing, walking, sitting, and occasionally lifting up to 50 pounds. Vision requirements include close and distance vision, and the ability to adjust focus. The noise level is typically low to moderate.

Additional Information

This job description outlines the primary duties and responsibilities but is not exhaustive. Employees may be required to perform other job-related tasks as directed. Reasonable accommodations will be made for individuals with disabilities. This document does not constitute an employment contract, and the employment relationship remains at-will.

We may utilize AI‑enabled tools to assist with certain stages of our recruitment process in order to support efficiency and fairness. All applications are reviewed by human staff, and all hiring decisions are made solely by our qualified hiring team.

Equal Opportunity Employer

We are a tobacco/vape-free environment and participate in the E-Verify program.


About the Company

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Eye Doctor Louisville