Clinical Assistant - Endocrinology Clinic of Minneapolis

The Clinical Assistant is responsible for providing patient care in the clinic and related administrative duties.

This is a full-time role working Monday - Friday 7:30 AM - 4:30 PM out of our Edina location.

Endocrinology Clinic of Minneapolis is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.

Essential Functions:

• Prepare, stock, and clean exam room

• Room patients and document blood pressure, weight, vitals, and reason for visit

• Maintain an efficient, organized clinical flow

• Review diabetic flow sheet/blood sugars and inquire about current problems/concerns.

• Carefully review all current medications and dosages and updating list. Verify the pharmacy that they are using; if it is a mail order pharmacy add this information to a sticky note on the chart. Ask patient if they need refills.

• Review drug allergies and ask if any new drug allergies.

• When rooming a diabetic patient, ask them to take off their shoes and socks.

• Ask patients when their last eye exam was and request a copy of the documentation.

• Download blood glucose meters, insulin pumps, CGMS monitors on computer and print record for physician.

• Assist with documentation of patient data into chart

• Prep for injections, assist with minor procedures

• Ensure coding requirements are followed during entry of patient information

• If able, act as a prescribing delegate, including processing prior authorizations

• May also assist with any of the following:

• Assist Care Coordinator with patient care services

• Assist with medical supply inventory and ordering

• Screen patient calls and respond to patient in a timely manner. Document all phone messages in the patient's chart

• Communicate with patients telephonically whenever required

• Take refill requests off pharmacy line and call pharmacy when approved. Process electronic refill requests daily.

• Mail letters with results to patients who are not on the patient portal.

• Work with physician(s) to respond to patient messages in timely manner. Document messages and responses appropriately within the patient chart or EMR

• Respond to messages that patients send through the patient portal.

• Fill out DOT/DM forms as medical staff completes, copy for chart and mail.

• Review incoming faxes and process paperwork helping to complete document and giving to physician to complete.

• Maintain medication room, calling pharmacy reps when samples are needed.

• Any and all other duties as assigned

Education and Experience Requirements:

• High School diploma/GED or equivalent
• Certified Medical Assistant (CMA), Certified Nursing Assistant (CNA); or equivalent experience strongly preferred
• Clinic experience strongly preferred
• Understanding of medical terminology, anatomy, and physiology required
• Knowledge of diagnostic procedures, pharmacology, and treatment assessments preferred

Benefits & Compensation:

• Actual starting pay will vary based on education, skills, and experience.
• We offer a comprehensive benefits package - to learn more click here.
• Employees working 30+ hours per week (60 hours per pay period) are eligible for our Medical (w/Maternity Bundle), Dental & Vision plans, as well as Tuition Reimbursement.
• All employees, regardless of hours, are eligible for 401(k) w/ Profit Sharing, Employee Assistance Program, Lifetime Fitness Subsidy, Car Rental discounts, Home, Auto, & Pet insurance savings programs & more.

Working Conditions:

• Frequently lift up to 50 pounds independently and occasionally up to 100 pounds with assistance.
• Requires the ability to stand, walk, bend, and move continuously throughout the shift.
• Must be able to frequently perform physical activities such as pushing, pulling, and reaching.
• Visual acuity to read electronic and paper documents.
• Auditory ability to participate in phone or video calls clearly.
• Manual dexterity to operate standard office equipment (e.g., computer, phone, printer).

Setting:

• Clinic

Essential Requirements:

Ability to:

• Comply with company policies, procedures, practices, and business ethics guidelines.
• Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
• Demonstrate prompt and reliable attendance.
• Work at an efficient and productive pace, handle interruptions appropriately, and meet deadlines. Prioritize workload effectively.
• Communicate respectfully and professionally in face-to-face, phone and email interactions. Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions.

Notes

• Revo/ i-Health is an Equal Opportunity Employer. We are committed to fostering an inclusive and accessible workplace. Reasonable accommodation may be provided to enable individuals with disabilities to perform essential job functions. Applicants or employees who wish to request an accommodation may do so by emailing HR@RevoHealth.com. For more information, please review the Know Your Rights notice from the U.S. Equal Employment Opportunity Commission.
• We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: https://www.e-verify.gov/employees/employee-rights-and-responsibilities
• Please note: This job description is intended to describe the general nature and level of work being performed by individuals assigned to this position. It is not an exhaustive list of all duties, responsibilities, and qualifications required. Revo/ i-Health reserves the right to modify job duties or descriptions at any time, with or without notice, in accordance with applicable laws.