Accidental Death and Dismemberment (AD&D), Apnea, Background Investigation, Billing, Calendar Management, Customer Relations, Customer Support/Service, Data Collection, Data Management, Data Recovery, Documentation, High School Diploma, Insurance, Maintenance Services, Medical Office, Order Picking/Packing, Oximetry, Purchasing/Procurement, Research Skills, Sales Management, Statistical Reports
LOCATION
Charlotte, NC
POSTED
3 days ago
Clinical Assistant
Pineville, NC
Carolina’s Hometown Respiratory is currently seeking a full-time Clinical Assistant for our Pineville, North Carolina location. In this role, you will be responsible for scheduling customers for appointments pertaining to Positive Airway Pressure (PAP) therapy devices, meet with customers for instruction on function, use and maintenance of PAP therapy devices and supplies.
What we can offer YOU:
Group Health
Dental and Vision
Basic and Voluntary Life & AD&D Insurance
Paid Vacations
Paid Holidays
48 flex hours/year
Company Party and appreciation dinners
Matched 401(k) Retirement plan
Pay: Starting at $16-$19 per hour, offer dependent on experience
Schedule:
Monday through Friday
8 AM – 5 PM
The right candidate will have:
High School diploma or GED
Previous experience working in an office, medical office is a plus
Clean drug screen and background check
Our Clinical Assistant will:
Interact with customers of all ages in person, via phone, mail, email and fax
Utilize data management systems to store, retrieve and prompt procurement of PAP users’ data
Schedule deliveries, pick-ups, discontinuances, maintenances or service calls
Speak with dissatisfied customers and coordinates the correction of the complaint and ensures service recovery. Recommend corrective services to adjust customer complaints
Communicate with referral offices and Account Executives on PAP users’ status’ and required documentation
Contact customers to arrange delivery of settings-change media, oximeters and supplies, and retrieval of data media
Compile PAP users’ data for billing purposes
Conduct research, compiles and types statistical reports.
Make copies of correspondence or other printed materials
Order and maintain supplies
Does this sound like the position for you? Apply with a current resume today!
We are Carolina's HomeTown Respiratory, the largest independent provider of the equipment and supplies designed for the treatment of sleep apnea in the Charlotte area with 16 years of experience.
Salary
$16.00 - $19.00 per hour
Benefits
Health insurance, Dental insurance, Vision insurance, Paid time off, 401(k) matching